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December 2023 by Michael Koshy
Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.
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November 2023 by Michaelangelo Koshy
Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.
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February 2023 by Steven Sites
After a ton of issues with our mail carrier and submitted reports of these issues, I received calls from two different people from the USPS and our route who helped get the issue resolved.If you have problems, make sure you put something into writing. Our past attempts at walking in to the post office and complaining were treated more like whining than an actual complaint, but as soon as I submitted a formal written complaint on the USPS website, the issue was taken care of, and both people I spoke to were compassionate and helpful.
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January 2023 by Steven S.
The worst possible experience every time we have problems with our mail delivery. We live about a quarter mile from this office and receive other people's mail at least three days a week and god knows how much of our mail has never been delivered for the same reason.When you complain, everyone shrugs and apologizes and says "it's a contracted route." They literally do zero to be helpful when we've had hundreds of dollars of merchandise delivered to the wrong house, delivered damaged, or not delivered at all. Whether it's a USPS employee or a contractor, someone has to be able to do something when our mail is so consistently mishandled but they don't even pretend to try.
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February 2022 by sneha kale
Great service , my packages have reached from here to India, Germany and local destinations as well.
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October 2021 by X 0
An item sent to the local branch was re-routed back to the location that was sent from; now with the local post office mistake, they changed the delivery date of the item. What kind of service is this?From:RENO, NV 89506UNITED STATESTo:BRINKLOW, MD 20862UNITED STATESActivityOct 6, 20216:48PM ETEllicott City, MD, USMISSENT6:43PM ETEllicott City, MD, USARRIVAL AT POST OFFICE5:28PM ETAshton, MD, USARRIVED USPS SORT FACILITY4:04AM ETElkridge, MD, USTENDERED TO DELIVERY SERVICE PROVIDEROct 5, 20214:58PM ETElkridge, MD, USARRIVAL DESTINATION DHL ECOMMERCE FACILITYOct 2, 20215:02AM PTUnion City, CA, USDEPARTURE ORIGIN DHL ECOMMERCE FACILITYOct 1, 202112:26PM PTUnion City, CA, USPROCESSED1:23AM PTUnion City, CA, USPACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTERSep 27, 20213:09PM PDTUNITED STATESEN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTERNEW DELIVERY DATEExpected Delivery bySaturday9 October 2021 by9:00pmUSPS Tracking Plus™ Available
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August 2020 by Ned Mihaylov
2nd package lost in 1 month. This is just ridiculous.
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February 2020 by Nicole C.
No complaints! I went to get a passport for myself ! No one was in the office and the lady working was extremely friendly and helpful. You obviously need to go with the items states on state department website and you're good to go. If you don't go prepared well that's on you not the poor people working there. I've heard complaints, but that's only when the people applying aren't doing what they're supposed to. Yes the post office takes your birth certificate, it's required don't be mad at them for that. They do not accept credit card as payment, but like I said it clearly states that on website, and reminder appointment email. The also take passport photos here, BUT go to Costco and save money! It's only $5 there vs $15 everywhere else! This post office was very clean and had plenty of parking, we did go at one on a Friday so maybe that's a good time to go! Once I get the passports and all my important documents back I will be a very happy camper! Never like that part, but it was you have to do! I always dread going to the post office but this one was awesome!
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June 2018 by Roy Mathew
Very quick service most of the time. They are quick to add an extra person if the lines are long or slow. Friendly, smiling people behind the counter. I have heard horror stories of customer service at places but not here!
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February 2018 by liyah5925
They're machine for debit cards does not work so make sure you bring cash, I found out pretty annoyingly.
