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October 2024 by Janessa Beale
I had the pleasure of talking with Juan from customer support at KO Storage today, and I can't say enough good things about my experience! From the moment I reached out, Juan was incredibly patient and attentive, taking the time to understand my issue thoroughly.
Not only did he provide clear and helpful guidance, but he also went above and beyond to assist me in getting a credit applied to my account. His professionalism and dedication to customer satisfaction truly stood out. It's rare to encounter someone who genuinely cares about helping customers, and Juan is definitely one of those gems.
Thank you, Juan, for making this experience so positive! KO Storage is lucky to have you on their team. Highly recommend reaching out to him for any support needs!
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October 2024 by Ken Wynn
Facility is not secure and management doesn't seem to care.
The door keypad will not work.
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October 2024 by Terrilynn Dubreuil (TravelingArtista)
My phone call with Victor Sanchez on October 3, 2024, was very good. Victor was understanding, patient, and helpful. He offered to check into lowering the unit price for me but I had already rented another storage space. Victor was excellent.
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October 2024 by Anna-Maria Tripp
It was a breeze to rent a storage unit with KO. The person we spoke with by phone was very helpful.
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October 2024 by Mark Straffin
All good I have two units and it is clean and safe as expected
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October 2024 by Edward DePhilippo
Ease of use
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June 2024 by Drew
The whole online reserve and
move-items-in process took approximately 5 minutes.
Arriving at the secure gate no
problem at all with entering self-created PIN#,
units were well marked to find and
very clean. The best part was the greeting, assistance and Very helpful onsite overseer of units on the property "Chris." Talk about true customer service to help with an already trying time of anyone going through the storage/moving process, Great Job Chris,
I appreciated your assistance!
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June 2024 by Daniel McQuarrie
I’ve rented several units in the last year from KO Storage. The customer service is incredible the units are very clean and everyone I’ve ever dealt with are incredibly professional and friendly.
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March 2024 by Deb Champagne
Rental went up $55 with no notice. I called and they said 30 day notice as mailed which is not true. Do not recommend this place.
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February 2024 by Justin Fariel
Don't bother renting from them. They will attempt to charge you, even though you notified them you have moved out. No direct contact for on-site management. This is a Mickey mouse operation with poor management. Beware
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November 2023 by Sarah Hinton
Samm was the most helpful person I've ever dealt with in customer service
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November 2023 by Andrea Smith
Very friendly fast, sufficient and most of all, affordable, great prices. It is very secure, safe, And clean
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November 2023 by Jon LeRoyer
Helpful and went out of their way to get transfer completed.
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November 2023 by Lee DiMatteo
this is a great business to do business with, thank you!!
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November 2023 by Steve Bristol
Yami was of great help to us as we booked two units
