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August 2024 by Margaret Lamontagne
Never again at this satellite store. Went to Bangor on Stillwater Ave got a nice phone with more storage for a penny. Next year same thing one penny.
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December 2023 by Gail Getchell
The worst store I have ever dealt with. Do yourself a favor and head to the Waterville or Bangor store instead.
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August 2023 by Marian Tata
Not much help
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March 2023 by Keith K.
Called to get some info on insurance for my phone. Seemed like me calling to get info how to file a claim and check why insurance coverage I had was a total inconvenience. Wouldn't even pull up my account to see why insurance plan I have. Figured I'd try this location since it's close. I figured it would be convenient but I'll make the 40 minute ride to the Stillwater ave location over even looking at this place. NEVER go to this location
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December 2022 by Mike Roeber
Slowest service in all my life I wouldn't recommend this place to anyone .
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June 2022 by ShadowOfLabel
Saddest store I tried to deal with. I get on the phone for hours with a solution as they didn't do their job or didn't know what to do to take my money. They kept sending me to corporate. Like really?
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June 2022 by Eric Blaisdell
In March my phone stopped working. Bought the catS62. Had nothin but problems with this phone. Come to find out I was sold a demo phone at retail price. So I'm waiting for store manager to call me once they verify it was a demo phone I was sold. After they verify this they say I'll be able come in and swap out phones for another catS62. So if you go this store do not let Courtney wait on you. She sold me the demo phone.
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November 2021 by Colleen Martin
With a store full of people and only one person working there, Hailee did an outstanding job. So friendly and personable. She is an awesome employee!!!! Thank you Hailee!!!!
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September 2021 by Jenn Clukey
I wasnt there so good experiance
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August 2021 by Angel Goodine (I am trouble)
Friendly, helpful workers. Hailey was awesome to chat with about different options for the account.
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July 2021 by Suzanne Reynolds
Very good
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January 2021 by Angel Goodine
Friendly, helpful workers. Hailey was awesome to chat with about different options for the account.
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October 2020 by Christy Thibodeau
I have been with US Cellular for 25 years and have never been LIED to. I went to Community Cellular and added my granddaughter to our plan about a year and a half ago. They talked me into purchasing the expensive screen saver for her new phone because "if the screen gets cracked we can just bring it into the store and it would be replaced". Excellent, sounds perfect. Yesterday I took my granddaughter's phone into the store and I am told that the program doesn't work like that. I need to contact CellHelmet and put in a claim (just need to replace the screensaver).Since I was never told that I would have to submit an online claim, save my receipt AND register the product (which was about $35) I cannot submit the claim. Oh, they don't have my receipt at the store.I traded in my phone a month later and was talked into getting one for my phone as well, as before was told I could just bring my phone into the store for a new screensaver.I am NOT the only one they have outright LIED to about this product. There are many people. This WILL continue and I WILL keep on submitting complaints until this issue is resolved. I want my money returned ($70) OR the PROMISE that my screen savers would be replaced in the store for the LIFE OF MY PHONE.
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March 2020 by Calvin Warren
Smart and kind staff helped me get my phone upgraded with no issues! Explained the different plan options thoroughly and I felt like they were truly there to help me get the most for my money.
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March 2020 by lena marie
Friendly staff and always a clean location ! :)
