-
June 2024 by Frankie Lyon
Really impressed by their commitment to repairing items and doing so really well. I bought a standard jacket almost 10 years ago, the zipper failed recently, brought it in, not only did they do a perfect repair job, they even gave new life to the faux fur around the top without being asked to do so- something my dry cleaners were not willing to do even for pay. Repair process was so easy, no clunky tracking down receipts or anything. Additionally, ay 10 years old, this jacket works as well as ever, their products really are built to last and built quality. I’m gonna buy way more items from here and recommend this to my friends.
-
May 2024 by Jeanie Wong
Fjallraven exceeded my expectations
-
March 2024 by David Mayne
Clean and simple, good prices. Selection is rather small, mostly winter jackets. Was hoping for more t-shirt and baselayer options, online will be your best option for anything specific. Will revisit in the summer in hopes of better selection.
-
May 2023 by Jordan-Patrick Eisenhauer
Great staff. Amazing product. Customers expect basic trendy outdoor products like LL. bean and junk like that. This gear is preferred by outdoor professionals and ex military specialists. Yes the product does last yes it has a limited lifetime warranty unlike competitors. Clothing is ethically sourced not from one place.Anyone who knocks this product are very mistaken and close minded to better products.
-
February 2023 by M Rigo
Great deals & the employee Jordan was the man. Great service and super helpful.
-
December 2022 by Ryan Robbins
Not much of a selection and the store is not open the hours listed on it's website.
-
June 2022 by Michael Levengood
Nice store good staff
-
November 2021 by Michael Davidson
Staff in person were attentive and pleasant. Selection was limited, as expected for an outlet.I decided not to purchase the Nuuk parka in person because the tag, attached to the garment, stated that the parka was water resistant, not waterproof. Later in the day, hours after leaving the store and the area, I decided to google the parka and every website, including the Fjallraven website, stated that it was in fact waterproof.I called to inquire about the waterproofness of the garment, and to find a way to buy the parka, and was informed by the store associate that it was in fact waterproof. After being told that I would not be able to find the same price in NYC I asked if I could purchase over the phone or online and have it shipped to me, to which the answer was no. The associate was not pleasant, and offered no recommendations to try and help solve the problem.I will not be returning to this store, or any of its other locations or website, based on the fact they cannot label the clothes correctly. I have no faith that what I could buy will be marked properly and have the characteristics I am looking for.
-
October 2021 by Allison Papp
First time ever trying this company. Returns can only be given in store credit, which sucks when you're not a local. Hopefully the quality will make up for it.
-
February 2021 by Kammer Offenhauser
Amazingly friendly and accommodating staff. Prices are what they are for a very high quality product... branch manager well versed in the art of old school customer service, great experience and left feeling very taken care of
-
September 2020 by iliana polinskiy
prices are very high for backpacks but cool store
-
September 2020 by James M.
Limited hours and customers. They take your temp. Limited selection of clothes, mostly odd sizes. Nice to be able to actually see the items though.
-
August 2020 by Nick Pagauisan
The store was nice, but the staff there was really rude and condescending. They acted like we were poor and were sort of looking down at us the entire time. I don’t think it was racial, but nonetheless, they were rude. It’s funny because some friends who stopped by afterward told us that the staff were nice to them. Perhaps the boss was nearby?
-
June 2020 by Joseph Ovady
Great selection
-
April 2020 by Eric
Trendy. Too pricey for my tastes but good clothing.
