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January 2024 by Try Everything Once Maybe Twice
Many years ago my hand locked up and my job sent me to them. Not only did they care for me in detail, years later when I visited again for a separate thing? They remembered me and remembered everything about my hand as well. The doctor who took care of me remembered personal details about my life, and we caught up. I felt very well taken care of both times. It's very pleasant there especially how I was treated.
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January 2024 by Margaret Shorette
The employees are very nice and listen to you when you say what hurts. The therapy employee also listen, even those are pushing you to do as much and more, but making you hurt worse.
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December 2023 by Sara Getchell-Schmitt
These folks are friendly and knowledgeable. I’ve witnessed them having to deal with ridiculously difficult patients and they treated them with care and ease. Top notch customer service.
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December 2023 by Zomby
This place has always been fairly quick. One suggestion I need to make is that if you advertise closing at a specific time then that means you accept customers until that particular time. Maybe make your intake hours cut off at 15 minutes prior to closing rather than everyone look at their watches and roll their eyes when someone comes through the door five minutes before closing. Still 5 Stars, just take the customer into consideration.
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December 2023 by Ashley Landry
I arrived with a full bladder needing to ‘void”. Once the paperwork was done I asked if I could use the bathroomShe asked me if I was going to do a drug test, and I said no, and let me into the bathroom.A few minutes later I went in for my DOT physical, and they needed a urine sample. I could not do it. They were closing, I then tried 3 times and failed!I had drive. Over an hour for the test - which could not be completed! Unhappy!!!The next day I had to go to another town, the first was Bangor, the second Augusta, and had to wait 2.5 hours to give my sample.TERRIBLE experience- cost me so many hours, wasted…. I paid $139 and spent 8 hours - the staff should have told me!!!! You people do these every day. I don’t know why I bother to write this my time and money have been spent, and I will not change your staff.
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December 2023 by Della Navarro
I arrived and had to wait about 10 min to be assisted at the desk. After signing in, I had a seat and waited an additional 25 minutes. This was for a pre-employment drug test. I was uncomfortable as I had to use the restroom immediately and had to suffer for about 40 minutes total. Staff seemed fairly nice overall.
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December 2023 by Katie Gardner
Friendly staff and they got me in fast. I felt a little sketched out with my urine drug screen…my sample cup was leaking and I wasn’t sure the sample sent was adequate. But everything worked out fine! Thanks Concentra!
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November 2023 by Julie Adams
I am a travel nurse and am so grateful for CONCENTRA! Everyone makes it a fun and enjoyable experience very professional and makes mundane onboarding fun! They are a great team that compliment one another’s roles! A well rounded place to go for all your screening needs! Thank you team!
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October 2023 by Thomas Kluck
I was here for a company random drug test. Checking in is easy. They need your license and email address so they can send you the check in form to your phone. You can opt out but it's easy. Once completed I waited a few minutes until called. As always you need to empty pockets and take off your coats including sweat shirts with hood. Instructions are easy, fill cup to line. I cannot remember her name who did this test and filled out the paperwork but she did everything in front of me. I initial both vials and observed her putting them in the pouch for transport. Signature is done on a tablet. Receipt is given to me. I collect my things and out the door. Everyone is professional, kind and friendly.
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October 2023 by Rob Russell
From the reception area to the PT area this place is super clean, comfortable & relaxing environment for a medical facility. Firstly the staff, Tania, Jamie, Lori, Weston, Autumn, Jeff, Eric & all the others whom I apologize I don't remember your names...You are all the reasons why someones day, though no matter what the visit, becomes brighter. I cannot praise you all enough for everything you do from start to finish. In every aspect of this facility you're all professional, kind, caring, curious & I can't say this enough that you don't get paid nearly enough for what you do. Sometimes you find one or two rare gems that go above and beyond let alone a hole staff that make not just a team, but in my opinion a family of like-minded individuals when it comes to the common goal of helping people. You're all the reasons why there is hope in medicine & it's practices. Thank you from the bottom of my heart for all you have done, all that you do & all that you continue to do. As a PSA to anyone going here...please understand that sometimes things can be busy & there may be waiting involved, but let us not forget that these are real people to with their own personal lives that they have put on hold to go above and beyond to help you. Though whatever your situation may be, just remember that you will be helped as soon as possible & it's more than worth the patience of waiting. Just my two cents."With the world so set on tearing itself apart, it don't seem like such a bad thing to me to want to put a little bit of it back together"Regards, R.Russell
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August 2023 by Kelly K.
Ridiculous two hours long wait for a urine test. Loud television that has the glare of the overhead lights and was blaring House Hunters. No option to wait outside which would have been preferable as the waiting room was really crowded and some folks were coughing. Uncomfortable seating.
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August 2023 by Darrian O'Connell
I recently used Concentra Urgent Care as I had to complete drug testing for a new position for employment. The staff was very attentive and professional during my visit. Mr. Day assisted me with completing paperwork upon completion of my testing as he was very personable and attentive as well. A great location and team effort all across the e board! Thank you.
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August 2023 by gundaddyg
Went in for a drug test required for a new position, I only waited for 2 songs before I was called in. My nurse was very knowledgeable and made the process extremely quick and easy.
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August 2023 by Dave Winslow
I did not give it a five-star rating. On a scale of 0 to 10 which is what was offered.I gave it a five. Last year when I was asked to review the paperwork, my social security number actually belonged to someone else. It wasn't even close to mine. This year when I was reviewing information on the screen where I was about ready to take the drug test, my phone number was totally wrong and belonged to someone else. The area code wasn't even correct. I have little or no confidence in the computer system that you're using.I also ask the technician who was processing my urine sample. Why they weren't using the machine that gives instant drug test results as I had done last year rather than sending it via FedEx to wherever the lab is. The technician just shook his head but he never really answered my question. He could have said I don't know but he shook his head in a manner that was troubling to me. It was a question. I wanted a verbal answer not someone shaking the head
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June 2023 by Cheryl Boucher
After hurting my shoulder at work. I was referred to Concentra in Bangor. The doctor set me up to go for Physical Therapy there. I have been going three times a week since June 14. Been doing the therapy there and at home. Since going to therapy my shoulder is getting better slowly but steadily. It’s not so stiff in the mornings. And doing the exercises helps a lot. I’m not 100% but it’s alot better than when I started going.