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February 2024 by Connor Smith
The young man at the front counter was awesome and efficient definitely coming back
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February 2024 by Karyn D
Gary provided excellent customer service on my visit!! Fun banter and a quick wiper replacement and I was off and running!! Impressive service ??
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December 2023 by Ronnie Webster
They always have what I need, and I wanna mention there's nothing worse than to receive a part that had to be ordered, then go home and start tearing into my car, that when I go to put the new part on, it's the wrong one. That isn't fun especially if you only have the 1 vehicle. That has happened to me numerous times with the other parts dealers. I've been using the zone for 10 years or so and that hasn't happened once.
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November 2023 by Stephanie Noble
They always have what we need and the service is friendly & helpful..
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November 2023 by L B
The crew there today Nov 21 2023 and at the ellsworth location really helped me out and went above n beyond and I just wanted to say I appreciate them. Eliza (I couldn't hear her name exactly when I called but she's got long dark curly hair) really is awesome and I hope AZ is treating her well bc she deserves it! Give that gal a raise!!!
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November 2023 by Hshsvsv Xxjxuzj
This young man named chase was a excellent,helpful and enthusiastic salemans he got me sold on a nice battery very helpful and a joy to talk to.
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November 2023 by Amanda Nash
What a helpful young man Chase was helping me get the parts I needed.
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September 2023 by Marceize (#TheGiftedNomad)
These Ladies and Gentlemen are outstanding! I literally changed my brakes and rotors in the parking lot and got so much help, which made it much easier than it would've been. It was my first time doing this and I feel so accomplished to have added it to my repertoire. Plus, I saved a lot of money! ?Thanks Larry & the entire AutoZone Team!
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July 2023 by Vic Nardacci
After the trip from hell on Sunday coming back home from Mass.... almost caught on fire..... turbo bag got hot... and trans temps were high from towing we decided to hit Bangor for some Burger King before getting back to Aroostook County. The truck decided to give us a brake issue.. well I gotta give Justin C and Rob D from store 3876 some props! You guys handled my situation like pros! And they went above and beyond by letting us work in their parking lot and supplied me with some tools I didn't have with me to change a caliper and pads..Can't forget the most important part.... They filled a bucket with water for my dog and offered her a spot to cool down if needed... not too many people go above and beyond like this anymore. THANK YOU!!! we got home safely.
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July 2023 by Jeb Braley
A guy that was already clocked out decided to help me out since he knew exactly what I was talking about and looking for. Was really kind of him!
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July 2023 by Richard Larsen
It took a couple days more than I was originally told to get my parts but I did get them and they do work great so far! They were polite when they called to tell me they were in. I have nothing bad to say.
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May 2023 by James Fahey
Great store. The staff was super helpful with finding a unique tool to help remove a secured license plate. Emily went above and beyond to ensure we were happy customers . Will visit again thanks to Emily’s skill set.
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May 2023 by John Maguire
Clean store friendly employees, Emily was proficient and professional, she put together several quotes for Me, all in the same call! and all of which where done accurately and in a timely manner, the pricing was very competitive and satisfactory, I was given options for different brands, as well as the pricing of each brand, She was also able to quickly identify and explain the mutlipe application's offered, which definlty! aid in making sure the correct part number or part number's are sold to the customer, also asking information pertaining to things like production date / model / engine displacement / vehicle class....she remained confidant as well as very thorough! all of my questions pertaining to part application and other specific service questions where answered , She even gave Me information about specific fluid types as well as capacities for those fluids and or fluid types, I then drove to the local Autozone where I was greeted by Corey. He was also vary helpful, knowledgeable, professional and ready to help Me out, I explained that Emily had done some Estimates for Me, He then brought Me right over to where Emily was, after a brief discussion, They both teamed up and went and pulled my part's! they brought them all out in no time flat! I checked my part's over paid my Bill, by this point both Corey & Emily where boxing everything up for Me, which was awesome!! and a nice gesture! not worrying about how to carry it all out, this made what was already apositive shopping experience even better, I will definitely continue too use AutoZone as well as Corey & Emily for most if not all of my automotive part's and service needs!
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March 2023 by Vicki Mason
Last night my boyfriend and I broke down in our 2005 Chevy Blazer. We needed a power steering pump. We called AutoZone and they had one in stock however, they were closing in a a half hour. We made it just in time to get the part an one of their employees "Kyle" stayed for 2 hours past his shift and helped my boyfriend get the power steering pump and serpentine belt on and jumped our battery so we could get home. We would like to thank Kyle for staying and helping get our vehicle going again. 3-4-2023
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March 2023 by G Irvine
The store manager went absolutely out of her way to help me after I was having some difficulties- honestly one of the best customer service experiences I’ve ever had. Would definitely make a trip to this store even if it wasn’t my closest choice.
