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January 2024 by Nathaniel Fields
Helped save money on a family plan
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November 2023 by Chris Grindle
Travis did a good job; dealing with Verizon’s support that wasn’t great. ?
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November 2023 by Symone avery
Great location friendly staff. Sammy and Brian helped big time with my Galaxy S22 Ultra replacement, but its not much service in the store. If you fix the internet than this would be an awesome place.
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September 2023 by Venise Michaud
They were extremely helpful setting up my new phone and making sure everything was downloaded from my old iPhone to the new one
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August 2023 by Cooper Power
Had a great experience with Ross at this store, was extremely helpful in helping me purchase and set up a new phone after having broken my old one. Worked hard to find me the best deal and also found further discounts for my phone plan.
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August 2023 by Robert Fisher
Alec K at AT&T store in Bangor provided expert, good-spirited, patient and successful service transferring all content from my old phone to a new one. Due to condition of old phone, this was problematic. Alec stayed with the project and worked enterprisingly to solve problems. I left with a new phone that was, in terms of content, apps, etc. identical to my old. Thank you very much!
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July 2023 by Patty Davis
Went in Looking for a SIM card for my Canadian phone… was in and out of the store in less than 10 minutes. Friendly service and knowledgeable So easy to do!!!Thanks!!
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May 2023 by Sharon S
I stopped by on May 8, because of having issues with my service through Cricket. I am from Georgia, and was unable to use my phone from the area where I am staying and visiting relatives. I didn't catch the lady's name that helped me, but she was so nice and friendly. She helped me in the most way, so therefore I didn't have to buy another phone or switch my service. I was at my wits end trying to get my phone to even make a call, much less text or internet service. Thank you, ma'am, for your help! I highly recommend this AT&T store in Bangor for anything you need help with.
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May 2023 by Corey
The staff at this location are always wonderful to work with and make it a breeze to tackle any issues that may arise. They always go above and beyond and make the in store experience far better than any cell phone provider I’ve had in the past. Kudos to you guys!
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May 2023 by Alexis Loring
Customer care specialist had excellent product knowledge, a great attitude, and provided a seamless transaction process - answering my many questions in exceptional detail with patience and a smile! I was promptly attended to and felt immediately welcomed in the showroom.
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April 2023 by Tylor M.
Not happy at all. I went in originally to fix my phone. They asked if I wanted to pay the $150 deductible for the insurance fee or pay $106 to pay the phone off and then upgrade to new phone because I would get $800 towards new phone if I traded it in. Obviously I go with the cheaper route. I went in today to trade in the phone and they said I only get a $350 towards the trade-in that's a big difference. The only choices they offered me was to give me back my broken phone and return the iPhone 14 or basically suck it up, not recommended will be changing carrier soon.
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March 2023 by Sabot Sunny
Waited 10 minutes, disabled Vet, one person being helped, 3 people for in person pick up, two employees stocking shelves at 1100. This could be done prior to opening. I drove 45 for VA appointment and thought I'd drop in, no assistance. Sticking shelves more important.Left. I'll stick to my 8 year old phone and give my money to those who want it.
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February 2023 by Linwood Vandez
AT&T cell phone service works great all around Maine. They are very friendly and helpful when you have questions.
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February 2023 by Phillip Joy
Service was friendly and kind. I am not the best with technology, but it was a pleasure being in the store.
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February 2023 by Nancy Potts
I was in there last Sunday and I wish I got the name of the person who assisted me. He was so so helpful and did everything he could to assist me. While I waited in line the lady in front of me with praising him on how she loves coming because his customer service is so outstanding.
