“Amazing service and merchandise. Always has most of the merchandise in stock. Workers are always polite and more than happy to help with any question or concern.”
“I work here. I've lived GameStop since I was a kid. We provide a very friendly environment for you to come in and ask about all your gaming concerns and needs.”
“I can't say enough about this company. I ordered some security cameras from them. One of the cameras that I received was not working. I advised the company and they said to send it back right away and they will get a replacement to me. Unfortunately, due to supply chain issues, they did not have anymore of the cameras in stock. In fact, no one did. I asked them to let me know when one came in. I received follow-up emails from their staff regularly, reminding me that they hadn't forgotten about me. Finally, when they received new cameras they reached out to let me know and send it to me. I was actually shocked with how responsive and proactive their company was. I will definitely use them for any future needs, and recommend them to anyone needing electronics.”
10AM - 8PM
3153 Gentilly Blvd, New Orleans
Electronics
“Excellent customer service at your Broad street location in New Orleans. Was about to transition to another carrier after a long time with Cricket due to poor customer service at your Gentilly location. The rep there was absolutely horrible. She sucked. Antonio at Broad Street may have saved the day. He was the apitamy of what customer service should be.”
“I pass up about 10 metro stores just to come here Moody always fixes any issue I have and confidently does it. If you're going to this location ask for Moody”
“Came here with my mom after receiving bad service at another location. The 2 young ladies here were very accommodating and helpful in fixing the problem before trying to make my mom buy a phone. The customer service representative was very patient in talking to my mom, especially through what to expect when she was ready for an upgrade. Parking was good and the store was clean and smelled good when we walked in. There was seating and a good display of phones and accessories. We will continue to come here when my mom decides to upgrade. Thank you for great customer service to not only us, but the other customers that were in there ahead of us.”
“They are great and very patient with us. We have been on a cricket streak for 3 days straight and tomorrow will be day 4 and i am so greatful for their help and patince with us.”
“Made the switch with two lines from another company quickly. Brittany was very kind, knowledgeable, and an excellent multitasker once the store began to fill. Speaking of, the building and its surroundings were clean and not as congested as one other I visited. I'm glad I went with my first mind to stop by this location which is probably going to be my "go to."”
10AM - 7PM
819 N Broad St, New Orleans
Electronics
“Over there with the manager it give it an excellent qualifications if you need it he talks very well of you just be honest and do what you need to do after you have a discussion with him great dreka”
“T-Mobile is cool because they treat every customer the same they don't give new customers more than a gift that customers that been there that's what I like about them new customers get so much but the faithful customers that been there don't get nothing that's not the way T-Mobile is everybody is the same go T-Mobile”
“Just want to give a shout to Luis who spent two hours with us to get my grandparents on our family plan. He went above and beyond by calling ATT to get their account straightened out in order to switch their service to Verizon. He was patient, kind, and incredibly helpful. He made a stressful day the most pleasant one! Y’all make sure you ask for Luis when you go in!”
7:30 AM - 4:00 PM
216 Oak Ave, New Orleans
Electronics
“We at St. Theresa of Avila School have done business with EEC for 25+ years their service technicians are on time and know what they are doing. Thank you Randy and your team”
“I'm new to cricket & I must say I'm very pleased with my phone & this young lady that was behind the desk she was so very nice to me answers all of my questions thanks you”
“They were so nice and tried so hard to help me fix my phone. I left it over night but they were unable to fix it. Thankfully while I was there about to drop a amount of $$$ my phone decided to start working again. Time to save up for a new one. But I will go there because they were so friendly.”
“I like this place I think Everyone in here New Orleans Louisiana Should Buy a Brand New Phone a Phone Charger Phone Screen Protector Everyone would buy phones in here at Metro by T-Mobile.”
“The associate Tiffany, (we share the same first name ?) was AMAZING! she was able to get us 4 lines for 100. Plus she signed us up for a program that takes 30 off our bill every month. She was courteous and knowledgeable. She was a breath of fresh air. I will definitely be back.Also she let me know if I referred a friend I could get 25 dollars and my friend.Tiffany definitely knows her stuff, she more knowledgeable than most of the associates I have dealt with at this location. I'm sad because she said that she was just filling in for another manager.”
“Staff is very helpful, polite, and pleasant to do business with. Absolutely the BEST staff at any metro pcs dealer/store I have been to thus far in the entire uptown new Orleans area. Thank you guys for making my visits to your store such a pleasant experience! Couldn't ask for anything better in a staff mrmber/members when I need help with my phone. Whether I need help with my phone, service, or when purchasing a phone, you all make the process so easy and effortless.... even if there is no solution to the problem at hand, you guys always go out of your way to attempt every possible way to solve my problem and do so with a great attitude! Thank you so much!”
“Giving it 5 cuz they are way better than the other store on gentilly blvd. Never a lot of people & the staff is much friendlier especially the manager but i can't remember her name.”
“My old phone just wouldn't hold a charge. Man it couldn't have happened a the worst time.Coming down Claiborne I remembered MetroPCS was onSt Bernard . The young manAt the store was so understanding. I only had the what I had , he was outstanding.The gentleman got me a phone at a very reasonable priceWith case and screen protectorI'm forever grateful.Most of all . The he treated me with respect.and of when business picks up. I'll purchase a greater phone. ✌️”
“My phone was stolen at Bacchus so I came in with my new phone to get the glass protective screen put on. The customer service I received was the best I’ve had at any T-mobile store. Jose is the absolute best. How he interacted with me and the other customers was applaudable. If I ever have any issues with my phone again, I know who I’d want to take care of me.”
“Stopped by yesterday afternoon to get a new phone. I didn't catch the name of the man who helped me, but he was great! I had a lot of questions and he answered all of them, helped me choose a phone, and got it up and running for me. I was dreading going into the store because I thought they would try to upsell me, but he was genuinely helpful and pleasant to talk to. I would highly recommend this location.”
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“I brought a phone from this company about three years ago still have that same phone as a backup phone but I Really came back for the prices and quick and friendly service in and out will be back there soon to upgrade ?”