“I went in for a new living room suite! The salesman met me right inside the door and told him why I was there, what I wanted and didn’t want. He showed me what he had and I chose what I wanted. It was perfect. They delivered it the next day. The price was very reasonable and they even followed up to make sure I was happy!”
9AM - 6PM
900 Louisville Ave, Monroe
Furniture Stores
“Great local company to do business with! I used their online chat/text program and they were very responsive. Once my furniture was delivered to their store, they delivered it to my house the next day. They texted when the drivers were on the way which is helpful! The delivery guys were nice and took great care with my furniture and getting it inside and set up. Would definitely recommend them!”
“My sales associate was January he made this experience painless.. He allowed me my space to shop in peace without being overbearing. when I was ready to make my purchase he was quick on his toes I didn’t have to wait on him he was ready friendly and courteous.. thanks you January.. awesome customer service.”
“The sales rep Natasha was great. I was glad that she did not follow me around and just let me look and answered my questions when needed.Great experience and I am loving my new couch. Can't wait to get the recliner.”
“This is the first time I have ever written a review. I ALWAYS read them but never take the time to write one. We started looking for furniture in oct 2020, we were closing on our new house in jan. I really prefer to see what im buying, sit on it, lay on it, open the drawers as opposed to buying on line. I found our bedroom set at ashleys, it consisted of a king bed with storage, 2 nightstands, dresser and chest. I immediately fell in love, it was excatly what I was looking for!! And because it was so perfect i didnt mind the high price, i was replacing our bedroom set that we had for 22 years. It was 5500 plus tax and delivery fee. When I went to burns and newell, my first time there I was greeted by tim and not in a pushy way at all, in a way im here if ya need me. I noticed they carried ashley products so i showed him a pic of the set I wanted and he said he could order it and give me a good deal. My jaw hit the floor when he quoted more than HALF off ashleys price!!! And NO delivery fee AND no tax as a courtesy because my husband is a vet! I was in shock at the markup on furniture, the honesty of the salesman standing in front of me!! He said if I find any furniture anywhere, he would see if he could order it and give me a better deal. Well I went on the hunt, I found the couch i wanted at burneys for 999.00 and we needed 2 of them, Tim got them for 390 each!!! We ordered all our furniture through him. So I went in yesterday to set up delivery, i needed it on sat and they dont deliver on sat but he said he would make it work even if he had to come in himself. Our bedroom set wont be in till april??? but this is not his fault, its due to covid. I know things happen that are out of our control, i honestly dont mind waiting because i love it so much and know that we will have it for many years to come. But tim insisted that when they deliver our other furniture on sat that he will also bring a frame so our mattress are not on the floor. AND when I went in yesterday they are having a huge sale this month because they have been in business 50 years, so he took off even more money from what i was gonna originally pay. I am in no way knocking ashleys or burneys but i have never recieved this kind of service anywhere!! So i suggest you go everywhere, look online, find what you want then take it to tim and i guarantee if he can get it, it will be way cheaper!!!”
“Super friendly and helpful team up there. The manager came out to even assist me and my father with our concerns and was incredibly welcoming. Soars above and beyond any competitors I have interacted with to date.”
“Couldn't ask to have been treated any nicer. They appreciated my business unlike Van Trow. They exchanged leather for my cloth seats. They even gave me a ride back to my home. In fact when I ask Van Trow if they would give me a ride back since I just bought a 2023 Toyota from them. Their response was call you a FN Uber. Just letting people know there is no service after the sale at Van Trow. But Jeffco went far out to satisfy!”
“Mr Robert, the warehouse manager came to our house to adjust a recliner. This man is amazing. Very professional, a true gentleman and was such a blessing to me and my husband. I truly believe God puts people in your path when you need them the most and Mr Robert was that man. Burney’s is very blessed to have him. Our world needs more men like him.”
“I could "ONLY" share my experience at Sleep Number, because I have to wait for the delivery of the mattress. Our experience at Sleep Number Store with Brad was excellent; we give him 5-stars for his "Appearance, Pleasant Tone, Knowledge of each mattress, Professional as well as Friendly and True People Skills (not talk as a salesman).”
“Went there to return an item that was soo large for my son. I went and got the new item first and was able to return and purchase the replacement all at the same time. The worker was so kind and greeted me with a smile. Always a positive experience going to Target!”
“Exceptional customer service!!!! No fees interjected for every little thing, they took care of every detail for free plus gave me a warranty. Steve Kindrix in appliances is so helpful!!! I will definitely buy all my appliances at Daniels!”
“Today around 2:30pm we were helped by a sweet girl named Tanesha at returns! She took a few extra minutes to explain the Target rewards program to me, and she taught me how to scan in my receipt to get points on the app! So awesome!! Thanks, Tanesha!”
“Love it the customer service was excellent! The owner allowed me to test out the show room mattress,affordable prices I highly recommend anybody to check out Twin City Mattress By Appointment ??”
“I VISITED THE STORE AND IT'S A HOME EXPERIENCE THE PEOPLE ARE UNBELIEVABLE SO HONEST AND THE PRICES ARE REASONABLE, PLAN ON BUYING FURNITURE MYTOMORROW, MY NAME IS ALEX BROWN”
“My only issue is that everytime I asked to speak to a store manager I was denied. I even had one of their account managers come to my house, and she left after cursing at me. I have been behind several time though never intentionally, and when I know I'll be behind I contact them as long as I have a working phone.”
“The employees were really nice and helped me to find the perfect sofa set I was looking for. I will definitely be coming back for more stuff to furnish the rest of my house. THANKS GUYS!!!!”
“Great people, great place, lots of great furniture and awesome Lay-A-Way Plan. Also a fantastic financed plan and BOTH are same as cash with no interest. Love, love, love! Would highly highly recommend to any and everyone!”
“Mr. Brian was awesome with helping me choose new living room furniture. He kept in touch with delivery and everything. And I am absolutely loving my new furniture.”
“Went here to look at their mattresses and had my mind made up that I didn't want a Temperpedic mattress. Very expensive and overrated I thought. After the very knowledgeable sales lady explained about the newer line of mattresses I tried it out and decided it was exactly what I wanted. They were very helpful to me throughout the entire purchase process. Will.definitely return for future purchases.”
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“Jeremy Waguespack was the absolute best to work with while buying furniture. We will definitely be back in the future because of him and the quality of the furniture there. American made and solid wood furniture.”