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February 2024 by Ebony Hunter
They never answer the phone and I have had multiple issues getting the proper information from pharmacy staff when insurance problems with prescriptions. It's hard to assess service when they are so difficult to even reach.
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January 2024 by Clovis Johnson
If you take ADHD medication, they will give you a runaround about filing your prescription. They will straight-up lie to you about the federal laws surrounding those medications even though their lie is easily disproved on the DEA website. This abelist behavior should be illegal. It's disgusting and unforgivable.
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January 2024 by Sky Singleton
Great customer service, the cashier was so helpful the CVS located on Louisville Avenue. I will start saving the emails, when I receive them on savings. She helped me out when she didn't need to when I didn't have the extra bucks to afford the item. Blessed good people are around, it's amazing to assist others when needed.Yall be blessed ??
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August 2023 by Vivian ross
Very professional and informative!! Friendly staff
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August 2023 by Lana M.
The WORST pharmacy. They are slow, backed up, rude, and couldn’t care less. You have to drop your prescription off at least 24 hours in advance. I dropped mine off at 4:00 pm and they said it will be tomorrow until they can get it filled. I said tomorrow morning? She said no tomorrow afternoon. It’s unacceptable and it’s the 3rd time it’s happened in the last few months. They suck.
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August 2023 by Whitney Watkins
Answer the phone!!! Been holding over 30 minutes. This is ridiculous!
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June 2023 by Gilatravler
They never answer the phone. These people set the bar to a new low for lazy and incompetent.
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June 2023 by Monica Petersen
Kind and professional service.
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June 2023 by harvey chambliess
Great place will visit again
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February 2023 by Heidi DeCou
I don’t normally go to CVS, but my insurance recommends to use them for the best prices. My son was in ER and medication was sent to them on our request. They were given several hours to fill the prescription. The lines were long other people in front of me didn’t receive their prescriptions. One woman told them that she made a special trip today because they said it would be ready on that particular day. By the time I got up there she told me it was not ready. She would send me a text when it would be ready. I don’t live in the area, so I asked if she could give me an estimated time. She rudely said I will text you. I then mentioned how my son NEEDS this medication today. Then she rudely said we are a week behind in our prescriptions. What?!?! my husband called the pharmacy we normally use, Mitchell’s and they were able to get the prescription ready within 30 minutes. I will never use CVS again. I don’t recommend anyone else using this particular CVS. They need to get their act together. I have never know of a pharmacy to be so far behind is giving people their much needed medications.
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February 2023 by Blue W
Set aside atleast an hour and a half if you're walking in to pick up a prescription. Mine had been ready for days to pick up but the staff are glacially slow in just about everything they do.
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February 2023 by Pam Warner
I have used CVS for years. I would say however, in the last eight months there has been a problem in the pharmacy! I cannot put my finger on the change. The employees and pharmacist seem the same, but in the last few months I have stopped getting the text messages that my prescription was being refilled or that it was ready for pick up. The computer would always say that the prescription was in process. When I would arrive to pick it up, I would always be told that it would not be ready until the next day. I have made numerous trips back to the pharmacy to pick up what was not ready the day prior, which meant I went without my meds the night before. I have even witnessed other customers being told their prescription s were not ready as well that were there to get their usual refill. I am seriously considering changing pharmacies!
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December 2022 by Beatrice Lewis
I love CVS...Great customer service. The store is always clean and I always find something special.
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October 2022 by Grace Slater
Excellent pharmaceutical company with a variety of other human services
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August 2022 by Elizabeth Cross
I shop CVS often because of my Care Pass membership. I save lots of money on buying my household products, personal needs etc. I usually pick up my prescriptions easily inside or from the convenient drive through.
