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January 2024 by Tricia Maestri
Just left Quest in Mandeville and will never go again. Big black lady there was RUDE and unhelpful.
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December 2023 by Caroline Clark
I'm 18 and this was my fifth time getting my blood drawn and due to terrible past experiences I have developed a severe fear of needles. I've been to Quest Diagnostics Mandeville twice and I've had a great experience both times. After checking in on the kiosk once with an appointment and once without I had minimal waiting time, 5-15 minutes. The ladys who took my blood both times were super nice and where able to find my vein immediately. Normally it's a few minutes of digging around my arm. Both times the blood was taken extremely quickly and efficiently. This place is great and easeedmy fears vastly 5 stars
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November 2023 by Amber Picou
This was my first time using Quest. I'm making this clear! You deserve -1!!! I had a 12:40pm appointment. I never was seen. Left at 1:15pm. Two workers took longer than 20 minutes each customer. The workers talked/shouted to eachother the whole time. They couldn't tell me when I would be seen. As a business owner myself, get some professional workers in there, who are efficient with their time. I will make sure to tell my doctor of this experience and encourage her to use another company. Absolutely ridiculous!
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November 2023 by Brian Sumner
Ann Sumner Waited almost an hour past my appointment time. Freezing cold in waiting room. Dirty. Messy. No outlet covers on tgr walls. They were not going ti do my bloodwork because it was past my time. Then they were charging me for the lab work. II will never go to a Quest again.
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October 2023 by Robert Paul Nelson
It's like they don't even respect or care about a patients time. You cannot get help by calling ahead and upon arrival don't expect much help then.
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October 2023 by Elizabeth B
Appointment was 11:15. Noon and still not taken back. They called me back once just to send me back to the lobby because the tech couldn't do drug tests. Apparently they only have 1 person doing each kind of test as it took forever to do anything
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October 2023 by Deirdre Groby
Upon arriving I checked in on the Kiosk and was shortly called for my scheduled appt. The staff is friendly, informative on the process of your test, and acts in a professional matter. I would definitely recommend them.
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August 2023 by John W
Katie was the very helpful, quite competent, and cheerful technician at Quest in Mandeville this morning to draw my blood sample. She is smart young lady who knew how to navigate their computer system, verify insurance coverage, and without even feeling the needle, drew my blood quickly. I checked in on arrival using my cell phone and was taken back within 60 seconds. They do a great job!
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May 2023 by Cyrus
Results came back in decent time, but doctor was unnecessarily disrespectful and unbelievably condescending.
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May 2023 by Mia Molina
This is the worst place ever to get blood work or anything done , we called for an appointment at 7AM! then the screen says 8:10 and so many people come in before us and there appointment says 7, 7:17, 7:30 they shouldn’t have to make you wait and if they are understaff maybe they shouldn’t open. I’m hungry and tired and waiting shouldn’t be an option when having an appointment , the lady didn’t even communicate with us or say anything to us , my name was even spelled wrong. Never coming here again.
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February 2023 by Carol Mueller
Not sure what all the fuss is about but these girls rock. 5 people walked in less than 10 mins. I was third. I was out in less than 15. And on a Monday.
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December 2022 by Erin Higgins
Made an appointment but was never called. Waited an hour and they wouldn’t help me. Supervisor came out with my appointment printed out. No apology just said “where were you?” I had been there for an hour waiting. Would love to speak to the supervisors’ supervisor.
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October 2022 by Eric Daigle
This company is terrible. Made an appointment for 8 am. Showed up at 7:30 and the door were locked. The sign on the door said they open at 7am. Called corporate, only to find out they could not reach anyone on management or get any response. If they are short staffed, then they need to shut the doors and not take appointments.
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October 2022 by Shelli M.
NEVER OPEN ON TIME! Appointment for 7:15 and they NEVER arrive until at least 7:30. Ridiculous!
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September 2022 by Karissa Slinkard
We saw my daughter's doctor on Friday afternoon. There was no way to make it for the labs before the offices closed. Monday we go for labs at 4pm. All documentation from the doctor, signs on door, and answering service states they are open on Mondays until 5pm. No one was there. Doors locked, lights off...So we called before going today and of course everything is automated so I couldn't speak to a person. We got there at 4pm (earliest possible time for me with work and school) and they were there, but refused to take anymore patients today. We were walking, but all the information says that is acceptable. Finally got my doctor to assign us to a new lab. Will be done here before 5pm.
