October 2021 by danny cannon
I've been using this location for about 2 years now. The past several visits now have me going to a different location. The tech that worked on my wife's suv made a mistake. So I brought it right back after picking it up. The tech that worked on it was gone until Monday. So I bring it in at 830. The tech first was getting an attitude with me when I told them I was just bring it back so the correction could be made. Then he got more attitude with me about the time frame of just getting it corrected. He obviously didn't care about fixing the mistake. Also the other problems I kept getting the same recommendations to be fixed. Even though I paid them to fix about half the issues and I did the rest. I'm a trained tech and have moved on to doing aircraft maintenance. So most of the time now I rather just pay someone to fix the issue because I'm to busy myself. Honestly I don't like posting negative reviews but the attitude I got was uncalled for. I hope everyone has a better experience than me.
October 2021 by Lynda Blasini
Great service, friendly staff, great prices
October 2021 by Kelley G
Great service as usual. Polite and knowledge staff. Was not as expensive as I expected. Thanks! See Yall again.
September 2021 by Luke Saavedra
Good service dependable tires
September 2021 by Jarryd Gregoire
I got to Firestone to get my car checked out after coming from work on the Southshore and even though it was close to closing time, I was assisted. Bill and his fellow employee showed true servitude and I appreciate the work they did especially it being at the end of the day; this was an act of true customer service.Thank you !
September 2021 by Nichole M.
Brought my car in for a check-up, oil change and tire rotation. Left and got on the road to find out all of my tires are now low even though it "passed" the tire pressure check... hmmm Couldn't go back because they were now closed..
August 2021 by Holley Groves
Shoutout to Bill! He took the time to help me find coupons and use my military discount. He explained everything to make sure I understood. Got my rotors and brakes done and couldn’t be more pleased with Bill’s professionalism. Will be back when I need more work done!
August 2021 by Frank Saraya
Been using their services for years. They have always done good work and they charge the going rate. Look for coupons on line before you go.
August 2021 by charles clark
Customer service is great!! Ask for my man Duncan. He’s awesome and was a huge help!
July 2021 by Jennifer Allchin
I'm happy with the customer service. Happy so far with the tire change. Was not happy about all of the black finger prints and smudges on my leather seats, console and glove box area.
July 2021 by cailynn alexis
Spent thousands of dollars and multiple appointments for them not to fix the ONE problem with the car.
July 2021 by Eric Johnson
Scheduled an appointment, showed up and they told me it was going to take 6 hours before my car would be done.... Told BS, avoid this place at all costs!!!!
July 2021 by Fred DiBenedetto
I went to Firestone for a simple brake tag. The man behind the counter told me that they don't do tags in the rain because they don't want to get soaked for just a break tag. Incredibly unprofessional!
June 2021 by Monica Hutson
Got a flat tire on 190 pulled in and they wouldn’t do a patch or sell it to us! They were too busy! Terrible customer service! ?
June 2021 by E Cruz
FAST! Excellent service! Professional!