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December 2022 by Tay Ray
Quick and easy, just make sure to reserve. Friendly and expedient even though they were short staffed. My experience was very efficient. But, as I said, I made reservations and wasn't just a walk in, so that experience may differ.
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November 2022 by Corina H
These people are so nice and get our rentals done quickly so we can get out and get on the road for vacation. They keep us informed with great explanation of all benefits we might choose for protection. Good choice of cars consistently.
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November 2022 by Sean Thayer
Wait three hours for my car then I get charged 80 dollors when it should be insurance paying for it highly recommended not going here
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October 2022 by Richard Newman
Rented a lot of cars from Enterprise, best rental car agency in the country at this point, but have to admit the location on Causeway Blvd in Mandeville, is probably tops. Staff super friendly, manager was the one who helped out. Could not have asked for a better experience. I will definitely be back when I need another rental.
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October 2022 by London Lad
Very difficult to make contact by phone to the sheer volume of business this location handles. The phone's always ringing off the hook. I visited in person because I couldn't get through by phone. Worth the drive. The staff were very friendly, professional and helpful.
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October 2022 by Rebekah D.
Possibly the worst experience ever! Had a premium car booked and they tried to put us in something that needed a oil change along with smoke damage. We had booked something much bigger and they refused to give us something bigger. I believe the manager on duty name was Hannah and they sales associate helping us was Riley. We had been dropped off at Enterprise and they threatened to cancel our reservation when we request something bigger. We had been there for almost two hours waiting to be helped and then when they finally helped us the manager told us that they had been closed for a hour and she really shouldn't be going through with our reservation. It was terrible! I do not plan on using them again.
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September 2022 by Sharon K.
Originally had a problem with reservation. However the manager Chance made it right. I would use this Mandeville location again and definitely recommend to family and friends.
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September 2022 by David McGovern
I rent about twice a month. The manager is always super accommodating for any special needs I have (4x4, van, etc). Super responsive to phone calls and emails. Whole crew seems happy to work there. All around always a positive experience.
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September 2022 by Catherine Mackin
Professional and helpful! I went to Enterprise last minute after being told by another rental car company that they didn't hold my reservation. Enterprise saved the day and made the whole situation a pleasant one. Thank you!
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August 2022 by Jessica
Don't bother trying to rent from these people. You can't go to on site location because nobody works there and you can't call and schedule with them because they don't answer.
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August 2022 by Adrienne Thomas
The staff was amazing. They picked a car to accommodate my car seats and it was clean and ready when I needed it. Everyone was friendly and I would return anytime
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August 2022 by Le Brue
This location in Mandeville, LA is the best in customer service from checking in to dropping off-- Brandon and Chance and even the guy that picked us and took us to the bodyshop. Keep up the great work!
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April 2022 by Angel Carriles
I truly appreciate the staff at Mandeville Enterprise. They are always helpful and go the extra mile for their customers. Rob was awesome in getting me the right car for my trip and setting up my rental. Then upon my return, Curtis was excellent in making the check-in process extremely smooth. Very professional group to work with. I've rented often from Mandeville location and I've always had a great customer experience.AC
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September 2021 by James A.
Arrived an hour before posted closing time and was informed they were closing early and could not give a ride even though I was informed it would be no problem originally. The only option was to pay for another day and they possibly could give me a ride the next day but no guarantee. Very disappointed in the customer service of this location.
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April 2021 by Chris R.
I was told by Enterprise that they don't have any cars available in the future. Ever. They are open but will it have any cars available at any date in the future. Not sure what that means.