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July 2023 by Chris Gaedke
Not the best bank ever. They don’t seem to care about the customer
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April 2023 by Brian Nichols
Best Bank Ever! Cody was able to remove me from a joint account in under 30 minutes, we signed a paper and he followed the rules by not giving me a copy after checking with Bank Manager. I'm impressed by paperless systems - going digital and green is the way to go!
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February 2023 by That Guy
This is my favorite branch of my favorite bank! Joseph P. Was very professional and friendly. He helped me save money on my checking account and helped me open a savings account.Great job guys
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January 2023 by jengle2183
Just have to shine a light on banker Earl Devin Poole - he floats between three locations in the Northshore but I was lucky enough to bump into him at the Mandeville branch today. He skipped lunch to take care of me and you don't get a lot of that these days... Chase is lucky to have people like him!
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December 2022 by Robert Lampp
Do you love waiting ten minutes for the drive up ATM to accept your deposit only for it to return every item? If so this bank is for you.
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July 2022 by John Doe
Do you love waiting ten minutes for the drive up ATM to accept your deposit only for it to return every item? If so this bank is for you.
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May 2022 by Trey H.
This branch is an absolute joke, as are most branches of this pitiful banking institution. I have been banking with Chase for over 30 years and in the middle of a medical emergency where I needed cash ASAP, the extremely rude Branch Mgr refused to allow me to withdraw any money because my DL was expired by less than two weeks, even after providing my address, SSN, check/check book, credit cards, several local Hospital/Medical Facility ID's, and even my concealed carry ID. This is all occurring while their ATM out of order and the next branch being 45 minutes away. i will be withdrawing all funds and switching banks ASAP! By far the most unprofessional service I have ever received!!!!!
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January 2022 by Natasha Persaud
If you need big amount in emergency then they don't have it even if you need cashier's check and balance shows available balance and present balance same amount , bank asked me to come next day because fund is not available and I clearly see it was available from couple daysI'll take my money elsewhere
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December 2021 by Benjamin Bouslog
Best Chase Bank experience ever. First and probably last (hate to say it) time I will do work there. Heath welcomed me in and politely directed me to Rosanna who went above and beyond for me and I am not even a regular customer. If I am able to go back, I will.
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October 2021 by Mike L
Chase Bank has unfortunately become a joke in the last year or so. Customer service is non existent. ATM machines never work when you need them to or aren't being replenished with cash. 1 teller if you dare to go inside to conduct business.
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June 2021 by RADIN BRANSON
My experience with Chase was very good to say the least they were very patient with me and my inability to use my iPhone. Never have been good at the phone stuff #Dinosaur. Never did I feel like they were trying to rush me through Or they had something better else to do very polite very nice and patient with my phone handicap... I don't know what else to say my experience was just GOOD, and would recommend them to all my friends. R Branson ??
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March 2021 by Captain John Ross
To say they’re incompetent is an understatement. They have no idea what they are doing they have no idea what their policies are they are a joke. Good luck trying to cash a check there you’re better off just driving to Covington where they have a halfway competent staff.... i’ve cashed checks at three different branches who have three different policies who swear it’s a state wide policy system....?
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November 2019 by Joseph Hemby
Again Chace Bank is number ONE!!
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March 2018 by Edy Gilreath
They are very good at what they do. Great manager.
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July 2017 by Corey Hemby
Fees fees and fees! I have employees that work for me and for one reason or another they can't get a checking account.. I write them a check and I wish I could always PAY them more!! When they cash it and don't have an account they charge my employees $$9.00 really really!! (BIG BANK) going to Gulf Coast Bank!!and They love â¤ï¸ to overdraft your account when you don't bank with them... Paying mortgage they took out more than they supposed to... Go to gulf coast... they have there act together!!
