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August 2023 by Friendly Guy
Called me an hour before my pickup time and told me (rather rudely) that they couldn’t honor my reservations as it would be well into the afternoon before a car would be ready for me (it was reserved and confirmed the day before pickup via email from Budget) for 9:00 a.m. and, she noted that there were 15 people needing cars ahead of me. THIS WAS AFTER A CONFIRMED RESERVATION! So, you may not want to waste your time and money as I did dealing with Budget in Mandeville, Louisiana.
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August 2023 by Bite M.
Horrible experience with Budget (Mandeville, La.). They called an hour before my confirmed 7:00 a.m. appointment and told me that there were 15 people ahead of me and it'd be late afternoon before a car would be available. Keep in mind that I had received an email confirmation the day before for a 7:00 a.m. pick up.
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May 2023 by Linda M.
Excellent service! Shout out to Susan, who provided the best care! Will be using this location again.
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October 2022 by Christopher Bowers
Always a friendly welcome always willing to work with me
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July 2022 by Dante T.
And three years later, Sue is still one of the best business people I have met. She is on point with her cars and maintaining things even with labor pool shortages, pandemics, supply chain, and ridiculous car prices. We are long term customers and will continue to be. Her cars have taken us safely to FL, GA, NC and all points in between. Kudos!!!
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July 2022 by Billie M.
I was able to stop in to pick up my reservation and was out quickly. The location is on a service road which makes it a bit hard to find. There is an emissions testing location right next door and the line frequently spills into the Avis/Budget lot so is pretty crowded.
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September 2021 by Lynette Williams
Horrible experience, my fiancé and I rented a car from there recently. The first car they gave us the low pressure light came on. He got halfway home and then turned around and took the car back. They gave us another car in which we drove to Louisiana. The low pressure light came on and then the tire went flat. Thank God we were able to safely get off the bridge. After calling budget we waited forever for them to send a tow truck and they informed us the closest budget rental to get another vehicle was about 45 mins away. I was beyond frustrated, I missed the appointment to see my wedding venue because of this. I will never use their services again. You definitely get what you pay for. If you need a reliable vehicle I wouldn’t trust going to this place.
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September 2021 by Chris Wilson
Susan tried her absolute best to help
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January 2021 by Brandie Wilcox
No cars and no solutions.
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October 2020 by Lynette Jeter
Horrible experience, my fiancé and I rented a car from there recently. The first car they gave us the low pressure light came on. He got halfway home and then turned around and took the car back. They gave us another car in which we drove to Louisiana. The low pressure light came on and then the tire went flat. Thank God we were able to safely get off the bridge. After calling budget we waited forever for them to send a tow truck and they informed us the closest budget rental to get another vehicle was about 45 mins away. I was beyond frustrated, I missed the appointment to see my wedding venue because of this. I will never use their services again. You definitely get what you pay for. If you need a reliable vehicle I wouldn’t trust going to this place.
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May 2020 by Abby Erwin
I just rented my first car from Budget and the process was so smooth & easy. Highly recommend! The lady at the front desk was very polite & got us in and out in no time.
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March 2020 by psychokitty190
Very affordable place to rent a car, they don't require a deposit which gives us an extra few days to travel visiting our family and friends. I'm horrible with names,the lady who works here is amazing and will work with you on choosing the best ride available for your needs. Will definitely be a repeat customer when we're down for visits. Thank you!
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November 2019 by Don T.
I was a long time Enterprise renter. No longer. We have rented from this Budget/Avis facility on multiple occasions. Each time the manager, Sue I think, accommodated our needs and scheduling. She surely puts her customers first and helps us make the best deals.
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August 2019 by Tabetha Camaille
My agent was kind, courteous, extremely helpful and accommodating. She called me several times leading up to my reservation to ensure I was taken care of. Definitely recommend using this office for rentals.
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July 2019 by John L. H.
Need to rent a car? I am about to let you in on a secret. I love to drive. I love my car. I love to drive my car. But John, why would you rent a car when you love to drive your car? I'm glad you asked. Let me explain. "I am too tall to ride in the back seat of your car". "Your car is stupid". "I hate this car". "I am too tall to ride in the front of this car". "Your car is so stupid". "Why don't you get rid of this d*** car"? Understand now? I love road trips. I love taking multi state road trips bad, but I also like taking short weekend road trips if there is somewhere cool I can take my kids and teach them stuff. That is where Budget comes in. Budget is now Budget/Avis. If you book through Avis you come to the exact same location, but you pay more. If you log in to Budget with your Amazon account you not only save money, but on a couple of my rentals, they gave me a gift card for 10% of my rental total. That is a hell of a deal. If you pay in advance, you can save hundreds over competitors like Enterprise. This is a small rental location. It is not fancy and the inside of the building is pretty drab and boring. If you order a giant SUV, they have to get it from the airport. Only once did I get a 2017 model. Most times it's brand new and equipped better than other rentals (push button start and gps). Service is very friendly and there is an overnight drop box. If you need to rent a car, search the budget locations near you and get yourself a deal. Or just ignore your kids when they complain and tell them your trunk has plenty of room.