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February 2024 by Colbie Ciaccio
A young man named Christain was great help, amazing service
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February 2024 by Elizabeth Menville
Was in a rush for new wiper blades (and had no idea how to put them on), Keith was kind enough to help me and made my trip painless.
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December 2023 by Matthew B
I stopped by at 8pm on a Tuesday night to test my battery. Ethan was quick, friendly and accommodating. He tested and printed out the diagnostic on my Honda Accord and I also requested pricing from him for a Cabin Air Filter.
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October 2023 by Handy Jay
Nice people, but I think it might be time for some re-training. Asked where the crush washers were. It was like I was speaking a foreign language. After explaining what a crush washer was and demonstrating what it does with my hands, got shown flat washers. After I let the guy know those were flat washers, was shown lock washers. When I told him they were lock washers and if they possibly had crush washers in the back, was told "those are the only washers we have", without even looking anything up on the computer.I left blown away that someone working at an auto parts store didn't know what a crush washer was....considering damn near 100% of cars use them either on brake banjo bolts or drain plug bolts. Went to O'Reilly down the road, and while they didn't have them, both guys working spent 15 minutes looking for what I needed without having to explain to them what I wanted. Was able to get them shipped over from Slidell same day (we actually found them in the computer as a banjo bolt kit).Still blown away with the Autozone interaction, so much that I called two buddies and told them about it. Could definitely use some help and training for employees.
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October 2023 by Randy Barrios
Got a new $295.00 car battery . Their was a black guy working there and he was going to put it in for me . The manager said he could not do it because it would take 45 minutes are longer and this is not a garage . Well I got some tools and put it in in 10 minutes . Its sad I'm hurt and couldn't get help . But bless the black guy that wanted to help
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October 2023 by Virender Ajmani
I had a great experience at AutoZone where I went in to check a bad auto battery. The staff was very helpful and ran a battery test that pinpointed the issue. Thankfully, the starter and alternator tests passed, so I just needed a new battery. They installed it quickly, and I was back on the road in no time. Great service!
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September 2023 by Charlene Smuck
Keith H. was more than helpful. He was a great representative of your company. He went beyond the call of duty. I love AutoZone.
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September 2023 by Heath Brignac
Wayne was a great help! I was in a rush and needed to get in and out fast and he came out immediately and switched out my battery. The installation was done quickly and professionally. I'd highly recommend coming to Auto Zone if you need a new battery FAST! Thank you Wayne!!
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September 2023 by David Marshall
Needed a new battery for my vehicle. Went to Auto Zone in Mandeville,LA. The manager Wayne Martin is a true professional! I bought their Duralast Platinum AGM battery with a 3 year warranty. Then it was installed quickly and professionally at no additional charge. Great Service!
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September 2023 by Christine King
Great customer service. Helped me out tremendously when my car battery died. Highly recommend this Auto Zone location.- Elise Rizzuto
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August 2023 by Rae Logan
great service…Wayne went above and beyond to make sure he could replace the battery correctly. I am a senior citizen and a woman. Treated with respect and kindness ..great job!!!
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July 2023 by Kenny Bothner
Curtis did an outstanding job at AutoZone in Mandeville going above and beyond to put on my windshield wiper blades in 100+ degree heat. he would even except a tip, he said I need to sweat a few pounds off.
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May 2023 by Anne Dominguez
Great sales associates. Easy to shop for items. Store seems to have adequate stock.
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May 2023 by Anna Pignato
The five star rating is for an outstanding employee named Lisa T. who assisted me on December 31, 2022 at 12:12 p.m. with a damaged battery purchased at AutoZone. Lisa identified that my current battery was still under warranty and installed a new battery in the parking lot. Her friendly and courteous customer service is to be commended - in light of the fact that the unpleasant manager on duty at that time questioned the need for a new battery and could not bring himself to acknowledge the customer or the efficiency of his employee. Keep up the great job Lisa!
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May 2023 by GW Roberts (GW)
Most customer support staff, act as if the customer is interrupting !!I'm a critical shopper for management analysis - they want to know why sales is dropping. Improving ptp contact is the way !!
