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September 2024 by Shaye Robertson
The best experience hands down! I had a light come on just five days after purchasing my vehicle. They scheduled me immediately and fixed the issues with two hours of it being dropped off. Absolutely amazing service! I cannot wait to continue doing business with them!
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September 2024 by Vanessa Bourque
Nissan Express Service is great
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September 2024 by Judah Keelin
DO NOT GO HERE
To call them incompetent would be an insult to incompetent people. To start with, they diagnosed my issue as the throttle body (which had just been replaced with a non-OEM one). They couldn't find the part. They order it from their supplier... It was on back order. It was on back order with no eta. Two-three weeks go by... still no eta. I say screw this and start looking for the part myself... I find it within half a day. They then try to charge me a bs $150 restocking fee for a part they don't even have an eta for. I called bs and got it removed thankfully. When I finally did go to pick up my car they had "mistakenly" put the restocking fee back on. After we sorted that out and we were on our way out, lo and behold, they had MISPLACED MY KEYS. To top it all off and add insult to injury, my car is in fact NOT FIXED. To sum up, I have now wasted a month of my time and $800 ($950 if I hadn't called bs on the restocking fee) that should have gone toward my college expenses on not getting my car fixed. Also $400 for an hour of labor is outrageous.
DO NOT GO HERE
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September 2024 by Shakonda Scott
Loved my experience at Giles in Lafayette I recommend there service department for all your vehicle needs. My advisor Ashley was the best.
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September 2024 by Jamie Hutto
Very professional and got me back into my vehicle in record time!
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August 2024 by Darin LeBlanc
Needed some maintenance performed on my Nissan Murano. Brought it to Giles and had my car back within 2 days. They did an awesome job
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August 2024 by Ifonlyifonly
We traveled from almost 3 hours away to purchase a 2024 Nissan Sentra S. We had the pleasure of working with Mr. Adrian who helped me to get the otd price so I could arrange financing before making the trip. The transaction was seamless. Adrian was a pleasure to work with and I couldn’t be happier about how easy and stress free he helped the process to be
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August 2024 by Jose Luis Egoávil Egoávil
excellent service, fast and good.
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August 2024 by Charlie Bare
Took my 2009 Nissan GT-R Premium in for an aftermarket axel installation, and they took amazing care of my vehicle. Even took the time to update me every day on the progress of the installation. They had a mounting screw seize up and updated me immediately. They all replaced the mounting screw with no extra charge.
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August 2024 by Rachel Smith
Ashley is amazing! She held an engine for me that I felt comfortable with while we worked things out with fleet response. She is definitely someone who you can trust overseeing the work on your vehicle.
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August 2024 by GUSTAVO CASTRILLO
great service
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August 2024 by Roxanne L. Andrus
Fast and great customer service ALWAYS
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August 2024 by leroy washington jr
Great Customer Service at giles nissan lafayette, la.
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August 2024 by King Mase Tate
Was Very communicative throughout the whole process
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August 2024 by Cynthia Boquet
Ashley in the service department made everything so simple to understand and so easy !! Everything works great and we didn’t brake the bank !!
