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August 2024 by Yajaira Cruz
They did an amazing job on my car I would definitely recommend them.
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May 2024 by sdkdjdjd sjjddjsj
Everyone at Gary's was friendly, professional, and got my car looking like brand new. I don't know what y'all are saying to get any sass because they were all so kind. They even made everything I'd left in my car look neat and clean. They were so kind that I actually looked forward to going over. Thank you all at Gary's so much - y'all made this process stress free and gave me my brand new car back!
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April 2024 by Chris Workman
We live out of state and had to have some work done. Told me I would have to pay a deposit so they could order the parts and allowed me to write a check to save the credit card fee. I appreciated that. Then, when the work was complete, they told me that I had to pay with a credit card that I could not pay with a check because in order for the vehicle to be released, it had to be paid immediately. I gave them a credit card number and accepted the fee. 98 days later they processed the payment. I called and was told they had a credit card problem but they would not reimburse my 3 1/2% credit card fee. Extremely poor customer service in my opinion. The work they did on the vehicle appeared to A very good job. I was very dissatisfied with their customer service and the way they handled it.
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January 2024 by Keisha Guidry
Husband took the car to get an estimate, woman at the desk was rude as hell. I get y’all not taking cars but to tell my husband if we not going with yall then you not checking my car out. We went there for an estimate so I can send off to insurance company. Never stated work wouldn’t be done there just needed the estimate to send off to insurance. Hopefully she was just having a bad day and treats the next customer nicely.
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June 2023 by Stephanie claudel
They did an amazing job with our truck! They went above and beyond, very professional, in s timely manner. Truck looks brand new!!! Will definitely go back to have body work on my suv.
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December 2022 by Travis Daigle
They did a good job on the vehicle, can't complain. I was rear ended and my back end was pretty tore up, but it looks brand new. They finished it a reasonable amount of time and a fair price.
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November 2022 by T “Quantavious Bumbledutch.” D
They did a good job on the vehicle, can't complain. I was rear ended and my back end was pretty tore up, but it looks brand new. They finished it a reasonable amount of time and a fair price.
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July 2022 by Roy Young
Jeff and his staff do great work and are easy to work with!!
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June 2022 by Bernard U.
The job was to replace the rubber shield under the front of the Camry. Quooted $249/ Should I bring cash.? No we take cash or card. But previously we got a discount for cash. No... no discount. Ordered work to be done on the spot. Expected PARTS available following morning. Did not hear for another week when I called. "Sure part just arrived this morning" . available to do the work that afternoon. Work was done quickly ...within an hour. Now comes the kicker ... I presented my credit card... "Oh, there is a 4% surcharge"...... BUT BUT BUT we talked about cash v credit card when I ordered ..... "We always add 4% "..... I know, BUT BUT BUT ....." DO YOU NOT RECALL i ASKED ABOUT THAT WHEN i ORDERED..... You made no mention of a 4% surcharge. So I paid the the $9.77 .... My ride had left ..... and going to a bank would have been a hassle. Why do businesses go back on their word .... stupid and short sighted.
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June 2022 by bernard u
job was to replace the rubber shield under the front of the Camry. Quooted $249/ Should I bring cash.? No we take cash or card. But previously we got a discount for cash. No... no discount.\nOrdered work to be done on the spot. Expected PARTS available following morning.\nDid not hear for another week when I called. \
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March 2022 by Bill Johnson
Great work, fair price, and good people.Service: Body & Trim
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November 2021 by Cheryl C Stelly
Takes a week to fix a broken tail light and paint a bumper! I should have saved me some money and got it fixed in 2 days in Church Point!:(
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September 2021 by JJ B
Great people that do great work
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June 2021 by Jason Broce
Unacceptable delays in completion times. What was at first reported to be a 2-3 day job, from a scheduled appointment drop-off over a month after the damages occured, has turned into 3 weeks and the car has not even been touched.
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April 2021 by Becky Russell
The BEST place to get your car worked on in Lafayette best customer service friendly staff good estimate s taken my cars there many times satisfied with body and paint jobs HIGHLY RECOMMEND
