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November 2024 by Brandy
Purchased a vehicle February 2024, car stopped October 2024. Smh carmax literally had nothing to say that they sold me a faulty car! But God sits high
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November 2024 by JimFletcher77
Every thing went smooth. Any problem was handled quick and easy.
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November 2024 by BR
Initial purchase process was smooth and easy; however, I was disappointed with the lack of cleanliness and 2 burned out interior light bulbs that was clearly overlooked.
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November 2024 by Donna Thompson
Great bunch of people all were very helpful and kind. The service was great.
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October 2024 by Christina J Benn
Loved my car but buying or selling plan to spend the day.????
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October 2024 by Courtney Taylor
Great experience
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October 2024 by Travis Warren
Did the express pickup . Everything was quick and efficient. I was allowed to add Maxcare and gap insurance after I forgot to do so originally. Would definitely recommend
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October 2024 by Loki Anansi
Nobody in service center answers.
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October 2024 by Phoenix Lee
I had a great experience getting my car
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October 2024 by Brian Freese
My salesman was great. Very smooth, transparent process.
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October 2024 by Bill Bailey
Everything went well and the staff worked hard to make the experience as comfortable as possible; however, it took a little longer than expected.
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October 2024 by Wenxin Jiang
We’ve been for 2 times, every time we make an appointment but still wait for over 1 hour and right now even nobody get services for us and no one want to take us to do a test drive. Will never come back.
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October 2024 by Jessie veal
My Experience at Car Max was top notch , my sales lady Mrs Karen Canizales was so helpful, patient , kind , just all around the greatest sales person my daughter and I had the opportunity to meet . she deserves saleswoman of the month every month , my experience with her I’ll never forget and also will definitely let friends and family know that if you need a car , ask for Mrs Karen Canizales.
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October 2024 by Shelby Stutts
So easy! LOVE SEAN! So easy to talk to and helped us every step of the way. Very understanding and patient.
Had a little wait at the dealership but the people before us were having some issues in finance - no big deal! We talked to Sean the whole time and the time flew by!
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October 2024 by Shomari Kweli
Staff was very courteous and helpful. The salesman Sean made the purchasing process seamless. Will definitely recommend to others.
