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August 2023 by Greg Flathers
Capital one as a whole needs to be shut down. How can they tell me that I can only access less than 5% of my available funds a day. And calling their customer service dept is the biggest joke of all bc they are incapable of doing anything but saying I’m sorry and then repeating back why you had called in the first place. I’m pulling all of my money out today in cash and if they try to tell me they can’t give it to me in cash then my lawyer and the cops will be involved.
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July 2023 by brett toups
One of the worst banks I have ever been to the people are not helpful at all
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February 2022 by Kevin-Blaine Ansalve
Very helpful and willing to take the time to make sure all of your questions are answered and you are satisfied with the answers before I left.
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August 2021 by Anna Woods
Sitting at the drive thur at 8:45 that is still closed when the website says they open at 8:30. I absolutely hate this bank!
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June 2021 by Pamela Zinz
Sad when you have to go across town instead of a branch that is right by your home. I do not understand why they can't keep them open even if it is drive thru.
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October 2020 by Kristie Winn
Love their online banking. I NEVER have to go inside to do my banking. I can do everything through the app! If I need to deposit cash then I just make the deposit through the ATM and my money is available instantly! I can deposit a check after hours through the app and It’s still considered the same business day
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July 2020 by Angela M.
I was trying to deposit 500.00 cash via the ATM at the Savanne Rd branch. It kept 300.00 and spit out 200.00 back. The 300.00 never showed up in my account. Now I have to wait 45-90 days for the claim to process. Will the bank honor my bills coming out and not charge fees. Nope. They won't.
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September 2019 by Richard Goesinya
Great Capital One location!
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December 2018 by Megan Verdin
I wouldn't even give this branch the time of day rude and clearly clueless !!!!! we have banked with them for years and all our checks say the same thing. They would not cash a paper check which was my husbands bonus just becasue it did not say Jr. None of our other checks say that either. After the holidays we will not longer be with them. If I could leave no stars I would. And to the lady that got smart with me on the phone maybe you should find a new job if your so miserable at work someone clearly needs some training ins customer service. HAVE A MERRY CHRISTMAS !!!!
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August 2018 by David A.
Crazy Saturday line!!!!!!! I had to go way across town to the north side of Houma because all of the other capital ones are closed on Saturday or don't have tellers. It's getting a little ridiculous. There were conservatively 15 people in line behind me when I left.
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August 2016 by Co Doogle
If you get a credit card with this place, hope to have it for a life time because you will want to put a bullet in your head dealing with the afghan customer service that forwards your calls over 5x and gets nothing accomplished... so people.. you have been warned. BUT.. if you have low credit, they are the bank that most likely will give you a credit card to start you out on a road to building credit..even though the limit would be around $300.
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July 2013 by Rob Gifford
The quality that they show us and how you train and hire friendly people. I love love love you bank capital one.
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November 2011 by A Google User
Been dealing with this bank for quite a while now. Always has been fast and convienient as far as location, and the tellers are respectful and welcome everyone who comes in.
