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February 2024 by Lyns Lovett
The worker must have been born for this job because that was the best customer service I have ever had!
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February 2024 by Mary Rose
I didnt like the one in Gonzales and inwish in the knew to go to go to the one in baton rouge. The guy there, idk if he is a manager or whatever but he was rude. I had my kids with me and it was Christmas eve I think. The way he talked to me and when checking out he asked if I was going to pay for the squishmellows my daughter's had in their hands. If he paid attention we walked in with them bc they just got them and they dont sell those girly claire's squishmellows. I asked if they have a bathroom and he went on a whole thing about having to buy something next door to just use the bathroom. My son couldn't really find games he wanted and when he went ask questions, he was just...rude. I told someone and they said...never go to that one. Baton rouge only. From now on I'll just have to go further to get better selection and customer service.
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October 2023 by Adalyn Ryland
The young guy working right now is the kindest, he had always told me how to enter a code from a gift card.
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August 2023 by Kimberly “Kimmy” Q
They have a wife selection of games and merch. They staff was super friendly and helpful.
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June 2023 by Katherine Leimeister
They had exactly what I wanted and the cashier was nice. Clean store and convenient.
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April 2023 by philip costello
5 out of 5!! The young man working right now should be given a raise!!! Amazing customer service. Dude went above and beyond and is great asset to your company.
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March 2023 by Josh
Good customer service
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March 2023 by Your Mother Called, She Said:
The store's selection was fantastic; more than the average location. Their action figures, accessories, and video games were well stocked and organized. The layout of the store was organic and did not seem unencumbered.The missing one star comes from customer service. I was present in the store for more than 15 minutes, shopping on my own in an empty store, and I was not approached by the employee on staff or even greeted for that matter when I first walked in. I am very used to my local Gamestop being borderline obnoxious with their customer service/greetings and I can usually find everything pretty well on my own, but in an age where personal shopping is being snuffed out by internet shopping, a personal touch is imperative for the success of a retail shop.However, in their defense, this review is only based upon one visit, so take these words with a grain of salt. You never know what life lessons may come from an interaction, so don't short yourself by ignoring those experiences.Two cents added.
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March 2023 by Leslie Magee
We are very pleased with this location. Ryan is always such an incredible help whether it's for product questions or account issues. Loyal fan here!
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March 2023 by Christi Westbrook
Always great service here.
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March 2023 by Matthew W.
Owen helped me out in switching a broken controller. Very nice and professional. Give this man a raise!!
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January 2023 by b w
They will work with you whenever you need to make returns. Awesome service!
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December 2022 by Tiffany Williams
They are very helpful at this location. It was not super crowded and they had plenty of items to pick from.
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December 2022 by Tiffany Strong
They are very helpful at this location. It was not super crowded and they had plenty of items to pick from.
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December 2022 by Carlee Nickens
Friendly employees but the company sucks
