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March 2024 by Wilkadrick Carter
The pharmacy staff is very professional and nice.
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March 2024 by Cheryl Coleman
The staff is super helpful and very cordial. The pharmacy staff was very patient. They are pretty consistent with helpfulness.
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March 2024 by kelly williams
The staff is extremely kind and efficient! Brent is a sweetheart! I definitely recommend this pharmacy!
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November 2023 by Wednesday's Child
Rude and incompetent staff. Employees and managers need a thorough training course in basic customer service. Pathetic.
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October 2023 by John Bourgeois
I'm sorry but the pharmacy is just rude! How you gonna pick the phone up then hang it up just because it was right after y'alls lunch. I hope someone hangs up on you whenever u need something.
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October 2023 by Goonies never say die
Very slow, can never have family info up to date. Not a happy customer.
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July 2023 by William R
Store is clean and well stocked. The reason I’m not giving this place 5 stars is because the drive through line is SLOW. All pharmacy drive throughs are slow, everyone knows that. This particular pharmacy drive through takes the cake. It’s seems that some people drive up to the window, hand them a script to get filled, and the pharmacy lets the vehicle sit there for 15 minutes while they fill the script.The pharmacy is great by the way. I just avoid the drive through and go inside now.Pharmacy Staff: Tell people that drop off a paper script at the window to drive around and get back in the line. Everybody that calls or uses the app for refills gets stuck behind people like that. Don’t inconvenience 5 cars in drive through because you’re afraid to inconvenience 1 car.
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June 2023 by J B
Great friendly helpful staff, love the people that work here. Clean store, stocked. The pharmacy is timely. If something is on back order, they will let you know.
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May 2023 by Nakashia Snowten
I cannot thank Travis who works in the pharmacy enough for his help. He went above & beyond for us. I was having trouble with my insurance card , he was helpful while there were a line of people waiting. He didn’t try to rush me away, he took his time to try and get it sorted out! God bless you Travis! Exceptional service!!
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March 2023 by The G's
50-50 on the customer service from the pharmacy department. The assistance from the older associate at the drive through was clearly an issue for her. there was no hi no hello she just picked up the phone and stood there waiting for me to tell her what I was there for. There was no welcome reception, absolutely no dialogue. I have never encountered a condescension quite like I did with this associate, who didn't even take the time to read the prescription before throwing my ID and the script into the red bin and telling me that they're all out. It was obviously a problem for her to help me because she didn't even take the time of day to read it which clearly stated it was a different prescription than the one she had automatically assumed they were out of. I wouldn't have had such an issue with it had they actually been out of the prescription I presented. But they were not. Her customer service priority was making me aware that she really did not want to help me it's disgraceful.
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March 2023 by amberdailyy
This pharmacy is by far the worst in Prairieville. Not only is the drive thru extremely slow, my prescription is never ready when I arrive. But today, the customer service was appalling. I’d strongly urge anyone considering this place as your local pharmacy, to look elsewhere.
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March 2023 by Carla Babin
Melissa in cosmetics is the best. She assists customers in making sure the products are right for their skin. She is awesome and such a plus to Walgreens.
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November 2022 by Gail Hill
The location of this store is great but the drive thru is so slow!!!! This morning after my husbands surgery I went to pickup a prescription for pain meds and was told to come back three hours later. He needed the mdication asap. When I made it back the drive thru was backed up and the prescription still was not ready. After expressing my dissatisfaction they got it ready within minutes. This experience was unbelievable!!
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October 2022 by Jer B.
The store itself is in a great location and they always have little things that make it a great corner store.However, pharmacy staff is very rude. They don't seem to care about people who need their medicine. I was told I was not allowed to wait inside the building for my medicine. And would have to return 5 hours later.My family has decided to drive twice as far now to get our medicines. Convenience isn't worth the disrespect.
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August 2022 by Teresa Stamper
If I could give less than one star I would. Absolute worst customer service and just lacking in common human decency. The girl at the photo counter needs an attitude adjustment and a lesson in manners. They need to fire everyone and start over.
