Last 2 times there, I have walked out in disgust. Yesterday, I wanted a pair of earbuds, yet I was not even allowed to see them, let alone try them before buying. Guess I will use my Amazon prime, use them for a few weeks, and then decide if I like them. Wake up, you clowns, your policy is losing you money
December 2023
Had to find someone and ask for help. Most of the staff will just pass you up. I'm a total tech member, keep a best buy card, buy all my appliances and tech there but I will never go again. I got lied to flat out and was asked to prove it. I'll switch to lowes from now on.
November 2023
Quick stop to buy a TV. CSR Aiden was extremely helpful and knowledgeable. He even carried the tv out for me. (I'm old...the gesture was very much appreciated).