-
January 2024 by Emily Holloway
If you need prisms go to anywhere else. Two trips to get my prescription and asked why I didn't mention I needed prisms, when they can look at my glasses and see by how thick they are. Doctor didn't try to match the strength I need in them, got very flustered with the new technology systems and told me that I just need to go get a consultation for eye surgery. I was told my insurance would definitely cover it, it will not. The saving grace is all of the other staff that greets and works with the patients and customers.Wasted my yearly visit with them and now I wait for my new year one to get a better script from somewhere else.
-
January 2024 by Aiana Renée
One of the workers that was helping me was very respectful & sweet and was really helpful her name was Dee Dee and she also was helpful with helping me pick my glasses. She was amazing and brightened my day.
-
January 2024 by Darlene Kissentaner
Dee Dee was very polite resourceful and helpful with me. She explained to me how to make my decision in picking out my lens. She was a pleasure to my visit making it easy to take my time and decide on what I wanted and needed. She was also patient with me. Kudos to her.?
-
January 2024 by Hannah Sims
Bea was great helping me out with my frames and deciding on what additions worked best for me! 10/10 would recommend her to anyone shopping for glasses.
-
December 2023 by Tim Tabor (Dakotatim)
I accidentally broke my favorite glasses. Tiffany fixed them for me very quickly and Mrs.Bea helped get me setup with a new pair using my insurance before the end of the year. They are both Awesome !! Great service and good selection of eye glass frames.
-
November 2023 by Jennifer Acklen
Came in on a Saturday with 2 of us and Ashley was just the best at all things in the office!! She pretty much held our hands the entire visit. Best experience EVER! Thanks Ashley!!
-
November 2023 by Marty Smith
The bossier City store staff was excellent. As a Medicare patient they advise me of all the offers that I had and a different levels of glasses that I make it choices were very good
-
October 2023 by Michael Cobb
Great experience today from the virtual eye exam to the great service I received choosing the best glasses for my prescription and sizing. Mrs. Bea is unmatched when it comes to knowledge and expertise all while making me feel like the only one she helping although she was keeping the store running smoothly and helping her coworkers and other customers. Top notch customer service and it made me a longtime future customer. Great job Mrs. Bea and the whole crew!!
-
October 2023 by Jeffery A. Nurdin
It's pretty far from my place but I am not disappointed to get an eye exam here. The staffs are super friendly and patiently explained how to do the tests (never did like half of them). Dr Ellen Braley who remotely examined me also very thorough and spend time to explain and check the results. Sadly they're not my Plus provider so I decided to only get examination here. But definitely will go back here next time for exam and products
-
October 2023 by Simone Adams
Bea was so patient and helpful when I needed to get new contact lenses recently. She explained the contact lenses fitting process and helped me understand my insurance benefits. She was professional and very knowledgeable. I will definitely return to America's Best when it's time for my next eye sight exam and contact lenses check. Thank you so much Bea.
-
September 2023 by Jared Brown (Jrodddr)
Loved this location. Scheduling and going through my appointment was super easy. Love the super friendly staff and love my new glasses. Didn’t feel like I was being upsold on useless things. Will come back yearly to recheck my eyes.
-
August 2023 by Erin Risinger
I was very skeptical about having a remote Dr BUT I had the best experience. The exam process is streamlined and everybody was so nice and helpful especially Candy and Mrs Bea. Great prices and deals with or without insurance. I’ll be back!
-
August 2023 by Alyahleubo19 Leubo
My experience here has always been wonderful. The employees there are very helpful and friendly. Mrs. Dee Dee helped me stay in my budget and made sure I got every deal that I qualified for. I highly recommend America’s Best for any of your eye care needs.
-
July 2023 by Emily O'Glee
I didn’t wait long and they were very efficient. Ask for Kim! She was so helpful and took the time help me pick out the perfect frames.
-
June 2023 by Max Dab
Had my appointment for over a month. Get to the place and it's not in their computer. I show them the email confirming I do infact have an appointment. Showed my confirmation text about the appointment. Meanwhile as I'm doing this, they quickly usher the lady they gave my appointment to past me. Tell me that because I booked on the website someone else probably booked an appointment at the EXACT same time as me so I got bumped. Then tell me the next time I can see a doctor is almost 2 months away. I never even got a "sorry". On top of that, the store smells like friggin body odor. Like straight up armpits. It stinks.Do not go to this place. Go to Stanton Optical across the street. They got me in for an eye exam THE NEXT DAY!America's Best is terrible.