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May 2024 by Tracy H.
Took my dog in for a quote for dental care, and ear care. She received her rabies vaccine and a quote. Later we called and scheduled the appointment and it took 10 days to get that appointment. 8 am for drop off understanding that she would be done by noon and we could pick up around 2 pm to let the meds wear off. Received a call AT noon that the hygienist "went home sick" and they had an "emergency" come in and excuse after excuse. The vet said they could keep her overnight and do everything in the morning but we were questioning why they hadn't even touched her ears yet but they sedated her.... I quickly called back and said no just have her ready for pick up we are coming to get her. My husband went and immediately was greeted with more excuses "Hey we will do her ears right now it will take 5 minutes and we won't charge for it but we have to charge for the medicine". Sadly, my dog is traumatized, depressed, lethargic, and now constipated. Her ear is bothering her more now than it did before. Her entire personality is off. I get emergencies, a few of my fur babies have needed emergency care before, but to leave a dog that you were told has separation anxiety, locked in a cage with sedation and no one around that she knows or is even familiar with only to be giggling on the phone when called to tell us nothing had been done yet? Someone should have called us right away to let us know what was happening, someone should have said something beforehand if you set an appointment and the service wouldn't be provided for a few hours, etc. Your locations piss poor management of time and personnel is absolutely appalling. The creatures you provide a service for are not just "animals", they are people's babies and they mean something to us that you just do not seem to understand.
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April 2023 by Kimberly O.
After an awful 24 hours, two other vet clinics, driving 5+ hours, and over $1,000 in fees, I finally arrived at Midway. They made the nightmare of the past 24 hours melt away. I now know my dog, Boo, is going to be ok. I adopted Boo in Jan. He had a rough start at life, so I promised him I'd not let him be hurt or ignored or cast-aside ever again. Midway made room for me to bring Boo in today, which is good, because he started bleeding right before I walked into Midway. I paid for Boo to be neutered at the Veterinary Center of Somerset. That was a week ago. The past three days, he started to get lethargic. Then, last night, 8 PM, he ran up to me, whimpered and raise his leg. I could see how swollen and bruised he was from the neutering. I knew he was going to get some swelling, but there was a big hard vein starting to pop out. I knew it was bad. I contacted the vet who conducted the neuter. He said to bring boo to an after hours clinic. I drove two hours, waited five hours, and was about to be treated when two pets came in who have been hit by vehicles. Since they were in for more serious trouble than my boo, I agreed to get pain pills and anabiotic's and go to my main vet next morning. The clinic told me to go first thing and it could not wait. sadly, the vet who conducted the neutering did not want to see boo. She told me to come back at noon. Since boo was in quite a bit of pain and we have been at this for 14 hours, I was not willing to be put off that easily. So, I sat in the clinic. The vet finally came in to my waiting room. He jerked my puppies leg up and told me that the puppy would be just fine. I tried to explain that the clinic had told me to come in. He then barked at me that I had to pay an emergency visit amount which is more than twice the regular visit price. I was appalled. I could not believe that he was being rude to me because I wanted treatment for complications from the surgery that he had performed. I paid the emergency fee for the less than two minutes of his time and left in tears. I called Midway and they immediately made room for boo in the afternoon. Everything about midway was different. They cared and they talked to my puppy. They understood that what I wanted was to be assured that my dog was going to be OK. though, it has been an awful 24 hours, the silver lining is that I have found my forever Veterinary Clinic. I cannot say enough kind words about how they treated me today. Thank you, Midway. Thank you for showing me kindness and taking care of my baby. Thank you for understanding how important my puppy is to me. I promise him to share the news, so others can benefit from the amazing service I got today. I highly recommend Midway and hope that anyone who is worried about their pet or bring it to the Midway clinic. They care!!
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September 2022 by Asmodeus
Great place. I had a dog of 16 years I had to put down and the staff came to my car so my sweet girl wouldn’t be traumatized. Love the Drs here
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July 2022 by Gloria Collett
Always welcome my babies great staff!!!
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June 2022 by James Stringer
walked in with my dog that had been bit by a snake a couple times I was dirty from yard work so there 1st response was we cant see you your not a regular client.so I reply ill give you a thousand right now save my dog.the vets reply was it will be an hour but 150 to wait( and the recipientionist says you don't have long).I have no more words for this business but trash.
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June 2022 by Jordan LaFavers
I had to rush one of my newborn kittens to the vet this morning. after trying a closer vet to my house , and being looked at and they drove off i went to midway. they immediately took her back and got her fixed up for me. wonderful staff and experience, i highly recommend.
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February 2022 by Dolen's Outdoor's
Hands down one of the best and friendly vets I've ever been to
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December 2021 by Dwana Fisher
Went for Daisy to get stitches out. We were in and out in 15 minutes!!
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December 2021 by Lisa Baker
Very nice staff. They made my dogs feel at ease.
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December 2021 by Nancy Ooten Pack
My friend had a very serious emergency tonight with her English Bulldog. I called Midway and they were more than willing to help us. Dr. Prather was very compassionate while being totally honest with what could happen. This was our first experience with them and we were very impressed.
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November 2021 by Autumn Upchurch Gilreath
Dr. Hutchinson is great! She is always wonderful with my fur babies. A very compassionate doctor.
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October 2021 by Brad Wilson
Midway took such great care of Copper. They nursed him back to health from a very serious illness. I’m forever grateful!!
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October 2021 by Karen Gregg
the best staff and the best at taking care of my furbabies...l
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October 2021 by Yvonna Lawson
We love Midway. Everyone is always so nice and Dr. Dill always takes time to explain things and answer questions. Would definitely recommend to anyone needing a veterinarian.
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September 2021 by thomas kidd
Great service and friendly staff
