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September 2023 by Patty Wilt
Marcus is wonderful. Have used the services 3 different yimes.
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September 2023 by Patty Evans
Marcus is wonderful. Have used the services 3 different yimes.
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July 2023 by James Mccoy
Rented an inside unit. only stayed one month The door to the unit appeared to be a hollow interior door from a mobile home.
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March 2023 by Shannon Burton
Great prices and friendly service.
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January 2023 by Angela Kay Abercrombie
Great storage units and great owners and staff. 2nd time here and will come back if needed
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July 2021 by Terry Olson
Price ok unit in poor shape no lights in hallway
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June 2021 by ricky wells
Just there drop uhaul drop key in box this locacation close on sunday
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May 2021 by Rebekah Slone
This place should have five star rating all the way. This man that runs the company is a great man, who is flexible and compassionate, even thought his hours are 9-5, sometimes he can let you stay a little over if he isn't busy afterward. His motto is "if you're willing to work with me, I am willing to work with you." If people leave stuff in their unit after the close their account he put it in a storage specifically for families who lost their house to fires so they can at least get some furniture and things alike when they find a new place. He has the best storage ratings in all of Richmond and UHauls to rent out for you when you are ready to move your things. He is a nice man and understanding of people's situations. I just placed a reservation for a 15ft truck even though I am waiting on to hear back from a moving company to do it for us. I told him I would call him as soon as I figure something our from the company and he still reserved the truck for me. He has a neat office full of great knick knacks and is very talkative and tells interesting stories and he is also a great listener. When we thought we were moving in our apt in two days after putting things in storage, he was willing to write a check for 60 dollars to pay back for the storage units we were using for two days. It ended up being two weeks to move and he was very understanding and sorry for our situation. Great prices, great, compassionate, understanding manager. What more could you ask for?
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March 2021 by Casey Hensley
They were understanding when a friend of mines rent was a little late. They agreed to work with her and gave her time to pay what she owed so she wouldn't lose her things.
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September 2020 by Don Frandsen
Great place, friendly staff. Esase of access.Cheers!!!
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September 2020 by Robert Turner
Rude and not very helpful
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August 2020 by Christopher “CJ” Jones
Manual gate, manual lock, not temp controled
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August 2020 by Del Cathell
I returned a 5x8 uhaul trailer I had rented in another state. Had no problems returning it and the associate behind the desk was very polite and had all my paperwork done when I came back in from dropping the trailer.
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August 2020 by Robert Wine
The folks at this store were VERY CUSTOMER ORIENTED. They came through when others failed. They were friendly, easy to deal with and seemed appreciative to hand my business.I would do business with this company again.
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June 2020 by Cj Jones
Manual gate, manual lock, not temp controled
