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December 2022 by Zack Browning
Difficult to get someone to wait on you, but when they do, the people are friendly and very helpful
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June 2022 by lori bowers
Staff is always friendly
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December 2021 by Susan Kay
My husband and I were shopping at the Paducah Dilkard’s for my favorite perfume, and to buy the Holiday Purchase with Purchase promotion. I believe that the associate’s name was Desiree that helped us. She was very helpful, professional, and friendly. Thank you for a pleasant experience!
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August 2021 by Michaela W.
Went to find a professional pantsuit. Claire helped me find one quickly that was my style and fit me well. Probably the best assistance I've ever gotten she knew the store very well and was as efficient as possible.
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July 2020 by Josey Powell Robinson
Never in my life have I been ACCUSED of stealing...
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January 2020 by Addi M.
terrible customer service. two dresses that looked the exact same we're different prices and they did not care. told me they were different dresses. I bought nothing this day because they were so rude and inconsiderate.
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December 2019 by Fredrick W.
Great store decent prices great sales and very very helpful staff every time I've gone to the store and we don't have any around Chicago it's always been on vacation the people have amaze me with how helpful and I'll pleasant they are they have huge selection in the men's department and I bought lots of stuff there because the prices when they have sales are unbelievable
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October 2019 by Erin Lehman
Taylor in the children’s department saved the day! When my son came home from school and said he needed a whole FFA dress outfit for school the next day, I was able to call Dillard’s and Taylor put the whole outfit together for me, texted me pictures, and my husband was able to swing by and pick them up on his way home from work. Thank you Taylor for making this busy momma’s schedule a little easier on a moments notice!
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September 2018 by Steve Piper
The ladies at the clinique counter are very friendly, amazing and helpful. They pointed me in the right direction of the men's line. Also gave me hope in waking up beautiful tomorrow. Thanks ladies keep up the great work.
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May 2018 by Brandi Berning-Stout
For starters I have been in to shop 2 times in one week and have been treated very badly by two different rude & hateful ladies. One in a women's department and one in customer service. I will no longer shop at this Dillard's & I will make sure other people know about my bad experience also. Very disappointing.
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November 2017 by Karen Hester
Every time I go to Dillard's I get stared at in disgust like "what are you doing in here" or "you can't afford this" or people will follow me like I am going to steal something or better yet, they will ask me if they can help me and then they follow me and watch my every move. Listen folks ....You can't judge a book by it's cover! What happened to customer service!!! I am not a snob, I don't dress up, I actually don't believe in spending a ton of money on clothing as such
