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February 2024 by Rhonda Babb
It's okay but couldn't find my account and did nothing but confuse me
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February 2024 by Harold Hildreth
Excellent service
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February 2024 by Charles Johnson
Service was fast and courteous. Very pleased.
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January 2024 by Michael Turner
I didn't have to wait got helped by a friendly representative who was very helpful with getting my new phone and setting it up.
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December 2023 by Thomas Byars
Good service
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October 2023 by Hannah Bowman
Don’t recommend at all. Johann really screwed me and my partner over today and we had to find out by going to our store in Murray. Refused to put my partner on my plan today because he said my account wasn’t active when I went to the Murray location they explained that it wasn’t true at all. I was supposed to receive the Nurse Discount and was pretty much lied to about prices and when I got to Murray they were the ones that were honest with me. I was told it would be $110 a month for both me and my spouse then come to find out our monthly bill was actually going to be $167. I’m HIGHLY upset as now I’m in a spot to where I can’t receive a refund and start over so I had to add 3 lines, mind you the 3rd line isn’t being used just paid for so Im losing money, just to be able to keep my spouses phone number and my own and receive my discount as a nurse, Johann knew we both wanted to join a plan together today and told my spouse he wouldn’t be able to join until I received my new phone and activated it which is untrue because the Murray store did it in 30 minutes. I was told specifically by Johann, “I was supposed to leave an hour ago” and I apologized as we had been there a long time but little did I know he was slacking so bad that he screwed up my whole account and now there’s nothing that can fix it, I get that you wanted to go home but then you should’ve at least placed us with another representative to help finish taking care of us rather then rushing through and getting rid of us. Said congratulations and before I could walk away from the table he went to the back door. Highly disappointed as this is my first time signing on with a company and I thought I could trust to help take care of me.
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October 2023 by Sabrina LaChay
Cody was very sweet and helped me out so much! I love my new phone! Thank you!
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July 2023 by Melia Wood
Derrick is an awesome acct rep at the Paducah AT&T store. He will help you with all your needs and he is very knowledgeable and super kind!! Thank you young man!!❤️
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July 2023 by James Davis
Best att@t store I've been in yet. I needed lots of help and they helped me for almost 2 hours. Great job
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July 2023 by Karen ali-frost
I went in At&t store on Hinkleville rd.and Alyssa took very good care of me,finding me the perfect phone.She was very friendly and professional,answering all my questions.Thank you so much Alyssa,you are an asset to At&t.Please ask for her.
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July 2023 by Debbie Bresler Bryan
Liz is very knowledgeable of her job so glad had her switch our old phones to new and downloaded all our info to our new phones very pleased with her.
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July 2023 by Leroy Bryan
We had a great rep that took the time to get everything done on our phones Thank You for great service
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July 2023 by Kim Dossett
The service rep answered all of my questions; explained the products in detail; explained billing & made sure the new phone was connecting with my old phone & was uploading from the cloud correctly! Very personable & knowledgeable!
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July 2023 by tom smith
Phone broke on vacation, 5 hours from home. The reps here were fabulous. In and out with a new phone in no time at all!?
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May 2023 by Stacy Bryars
Stopped by to look at phones. I was greeted by a worker and that was it. Nothing special.
