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April 2024 by Nina Richardson
Kassidy is awesome. My mom is somewhat picky when it comes to her hair and she does such an amazing job at making her happy. Thank you for always being so welcoming and understanding!
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March 2024 by S G.
Update: per the Owner's comment to my post, I called and spoke with the Owner to to discuss the situation that had occurred and inform her who the stylist was that messed up my daughter's hair. Additionally, pointed out that the owner was actually present on the day it occurred and even came over to offer "some" help but, not really. The owner sounded perturbed and uninterested on the phone but, said she would get with the stylist and call me back... I never heard back from the owner.
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March 2024 by W. Deatz
Chandler is The Best! Everywhere I go I get compliments on my hair! She does a GREAT job!
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February 2024 by Samantha C
My daughter went here to get all over highlights. Worst hair experience for her ever!!! The woman had no idea what she was doing with my daughter’s hair. We were there for 6 hours with her trying to correct what she messed up. She was going to send my daughter to college with yellow brassy hair… I refused to leave until it was corrected. She even admitted that she was struggling. My daughter has gotten highlights done at Teaz in Louisville and Faith in Bardstown. Both those salons did a great job and I would recommend them. We wanted to try a salon closer to home and my daughter had her hair done here for prom. The updo looked good and that is why my daughter went back for highlights. That was a huge mistake! We are 6 months out and her hair has not recovered… That is what brought me here to leave this review. I don’t like leaving bad reviews for places but, 6 months later she is still “traumatized” by the experience.
Additionally, I paid the full, overpriced rate for my daughter’s highlights…. The most I’ve ever paid… for it to be the WORST highlights and hair experience she has ever had. Her hair has NOT recovered.
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January 2024 by Valerie
Rhonda is the best!!
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December 2023 by Mary Beth Scott
They took me in without an appointment the day before Christmas Eve. The place is large and beautifully fitted out. Everyone was extremely professional. And my hairdresser, Whitney, was the best and gave me the most beautiful cut I have had in years. It is a hidden gem in Mount Washington and you need to go!
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December 2023 by Christopher Clark (Dave)
Wife was amazed, stylist was very nice and very professional. We are going to make this her go to place.It’s a bit more expensive, but worth every dime. They aren’t snooty like the other places. That happy hippy salon actually ripped us off , but LULUS ( non-affiliated) was right there to FIX EVERYTHING!!!!love this place!
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October 2023 by Andrianna Marshall
Abby marshall did my hair and I absolutely loved it. I’m not one for wavy curls but she did it and it was awesome. I told her take off whatever you think would look good and she made it awesome. Price was way affordable too! Will definitely go back! Thanks Abby!Services: Haircut
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September 2023 by Hugh Mery
Wife went, loved it.
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July 2023 by Patricia Davis
I sat for 25 minutes after being told by Callie, I need to wash out a cap it will take a few minutes. Callie looked very displeased when I arrived and she saw I was assigned to her (facial expression was disgust). I said, I am with someone because Whitney is away. She said yeah, that’s me! I heard conversations and laughing from the back room. Three stylists were there. One person left after service. Two others asked if I was being helped and I said yes. I was the only client. I had a 3pm appointment - not a walk in. I will never go back! I believe her intent was to ignore me so I would leave.
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June 2023 by Emmy Katonga
Terrible salon. Very unprofessional
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December 2022 by Carmen Bryant
It is sad when you must cancel an appointment due to illness and still are charged a 50% fee. When they are not open on Monday and your appointment is on Tuesday how are you supposed to give 24-hour notice? Company policy should be reviewed, especially when you do not have the opportunity to give a 24 hour notice due to the facility being closed! This review has nothing to do with the stylist I used, she is good at what she does. I really hate that I must find a new hairstylist, but Lulu’s morals are not something I can support.
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November 2022 by Phyllis Davis
I was instantly at ease meeting Whitney. She not only quickly fit me into the appointment for a much needed cut before my son's wedding but also listened attentively as I brattled on about nothing.The Salon is spotless and the staff seem to be knowledgeable about their craft. There will be more visits to Lulu's and Whitney!!!!
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October 2022 by Angela Black
Callie cut my daughters very thick hair, thinned it out and added long layers. It was her first time going to a salon and she was a bit nervous, but Callie was excellent and put her right at ease. Her hair looks awesome and she can’t wait to come back!Service: Haircut
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June 2022 by yvonne McFarland
Great place
Great people
