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December 2023 by faith morgan
If I could give this hotel a no star, I would. I would not recommend this hotel to anyone. We had disgusting rooms. Hair and stains in both the first room and the room we moved to. The breakfast selection was tasteless and scarce. The coffee was gross. The breakfast wait stuff was friendly though, and she did a good job keeping the breakfast area clean.The toilet paper was super cheap and hurt my vagina. I would recommend you bring your own toilet paper. The pool was cloudy and small. The hot tub was broke too. And the pool open times are NOT convenient. The foreign staff working the night shift was very hard to understand, I kept having to respond with leaning my head in closer saying "what?" "Repeat that please". When we had issues with our room he pretended to "call" a manager but it was clear you heard no ringing and it was fake. This was one of the worst experiences I have ever had at a hotel. Not worth my time or money.My family and I will stay at a drury inn next time.We booked online through their hotel website and was told couldn't comp anything and said they couldn't do anything at all for all of our inconvenience and disgust because it was through a third party (their hotel website). Biggest rip off yet.Rooms: We were In room 207 but the bathroom in our room had long and short black hairs all over the bathroom and pubic hair in the shower. The manager working the front desk had bad English and also told us he couldn't do anything because the cleaning staff was day shift only. I had to suggest we move rooms because he didn't know what to do about it. Then the next room we moved into was room 205 and there was stains on the floor. The air didn't work. There was hair in the foyer and in the bathroom again. The mini fridge was dirty and had a pubic hair in it. And my 3 and 4 year old had to sleep on the pull out couch with a blood stain on the extra blanket they had in the closet.Walkability: No convenient stores near by. We had to drive 10 minutes to walmart for Ear drops and feminine hygiene products.
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December 2023 by Brian Kahre
Unfortunately I made a mistake and booked a room here on the wrong date. I had just spent 5 days setting up and paying for my dying mother’s services in Omaha Ne. I had a two day travel back to Va and made the reservation late and missed the date. I set it one week out by mistake. After returning home and paying for the room twice, I have been quite busy with POA items for my mother. I finally reached out to see if there was an option to help with paying for funeral arrangements topped with paying two nights for one. Yes, this was a mistake on my end and I accept that. But sometimes with certain situations, you’d think large corporations may understand. Nope. Not this one. No help, and keeping my money. I will no longer use the services of this hotel, and can not recommend them.
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November 2023 by Dana Koepsel
Room was clean, quiet, bed very comfortable. Good selection for breakfast, coffee was good really good.
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November 2023 by M Bromley (Marina’s Kitchen Table)
Second stay here for an event at Southeast Christian Church (Homecoming). Clean and comfy rooms, mostly quiet (besides door slams), and friendly staff. The beds are a bit high off the ground, not a problem for Mr but Mrs has to CLIMB on the bed!). Shower nozzle was aged and not ideal, but hot water was sufficient. Good free breakfast options and plenty of dining space!
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November 2023 by Jacki Oler
Beautiful hotel, excellent rooms. Nice and large. Friendly staff. Pool hours are a little weird, but overall great place to crashRooms: Huge rooms! Tall beds, might be an issue if you’re short. But overall amazing.
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October 2023 by JD J
This place is going down hill! The manager at this location is very rude, as well as some of the staff. Upon checking in, gentleman at the desk was on his cell phone and acted like I was bothering him. I used to enjoy coming here and staying with my family, but will Definitely not be back here!
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August 2023 by Meet Savani
The Lady at the Reception was very friendly and helpful. The Rooms were clean. The checkin and checkout was smooth. Breakfast was up to the mark. Would surely recommend this property for people travelling for work as well as leisure.
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July 2023 by Fred Thompson
Rooms were great. Asked for adjoining rooms and got them.There was a slight modification to the type rooms that were available to adjoin, but the hotel called us directly to explain and it was NO big deal.As a result, excellent communication! Second to none.Also, this was a sleep over for our daughter's sweet sixteen.So...this Hotel was hyper sensitive to folks that live locally and reserve multiple rooms - triggers a red flag of a potential for a wild unsupervised party/free for all.I HAVE WITNESSED THIS BEFORE SINCE I TRAVEL ALOT FOR WORK. Not pretty, and leaves you a little traumatized.But, we reassured them that our teens were being closely supervised closely.With that said, there was another group that was a baseball group from out of town that consisted of the same teenage dynamic. They were really rowdy and were being supervised...but NOT supervised - if you know what I mean!We were singled out at the pool, but we did understand the scrutiny and let them know which teenagers were in our group and which were not.So proud of our girls for presenting themselves as ladies! Also, proud of my wife for supervising because, I guess , I am not wired to give direction to ladies. They are too strong, too independent, and too intelligent for someone like me - lol.Anyways, rooms were great, service was ok, and Holiday Inn's free breakfast is the reason some folks stay loyal to this brand.Thankyou very very much!
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July 2023 by Glenn Long
My wife and I stayed here passing through. We loved the service. The rooms were clean and large. The bed was comfy. My wife loved the mirror in the bathroom! Breakfast was hot and free. I would definitely stay again.
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July 2023 by a marx
Front desk staff were super nice! Rooms were clean. Power outlets and light switches were easy to reach from bed. Didn’t get a chance to use the pool or hot tub but it looked nice.
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June 2022 by Danny S.
Nice ladies at the front. They were incredible over the phone and even more incredible in person. These two women we're so nice and so helpful and so courteous I was quite impressed. They also put us in the first room next to the office which was quite adequate for the price. The hotel itself structure wise is in major need of repair but that is certainly not the fault of these ladies. They did quite goodbye hiring them but they do need to do some work on the hotel itself. Thank you sweet ladies for an awesome visit.
