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November 2024 by Zackery Bates
Very great job man y’all helped me as soon as I got inside and treated me like everyone else so thanks
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November 2024 by Christopher Hudspeth
Great team at Autozone didn't catch any of their names. Was on a work trip vehicle died on us. Battery terminal corroded. Drove to Autozone, and they let me use some terminal cleaner and the tool no charge to me. It's nice to see people still care.
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November 2024 by Rebecca Rittenberry
GREAT SERVICE AND APPRECIATE HELP WITH TURN SIGNAL ,employees were awesome!
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November 2024 by Christian Bynorth
Bought a alternator here
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November 2024 by bill billiamson
Had the pleasant experience of working with Daniel and Darrell (the "sales manager"). I was looking for wire strippers and couldn't find them, upon asking Darrell (the manager), he told me twice to basically go find them myself and if I couldn't find them they didn't have them. Thank God for Daniel, for when I asked him he actually went back there and found them for me! Looks like your sales manager might need some motivation when it comes to actually getting sales! And thank you Daniel for being attentive and on duty!!
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September 2024 by Amber Wilson
Advertised on Google as curbside pickup; made me come inside with my children instead. Then, didn’t have anyone at front counter.
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September 2024 by Benjamin Brooks
Don't come here if you need a battery tested!
Older bald gentleman told me "we only have 2 people working right now, there is usually 3" as his excuse, when there was 1 other customer in the store.
Kinda baffling. Thankfully I had a jump pack with me. What if I didn't?
Will NOT be coming here again.
Sunday August 28th at 4:05pm.
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August 2024 by Dave Crosby
So terrible service by Jose, my battery was about to die, very weak, got here at 8:45pm; just after discovering the issue. The new guy, didn’t catch his name, needed more assistance, he went and got Jose, Jose said there wasn’t enough time and I’d have to come back tomorrow, didn’t even attempt a simple battery test. What a pathetic excuse of an employee; I’ll never be back to a store that has employees like Jose.
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June 2024 by Brent Johnson
So I’ve never felt the need to leave a bad review but my relationship with autozone has been completely ruined by my transaction today. The manager Kim of ” store 3609” or “Nicholasville road” not only placed my pickup to the wrong store but hung the phone up while asking her to help remedy her mistake. I was in shock and disbelief to find out later she manages this store. I’ve been charged twice. Like guys I see horror reviews every now and then but I can’t believe I’m actually having to write one myself. Such a bad and last experience.
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May 2024 by Justin Byall
Great for batteries. I send my employees here when we are in a hurry.
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March 2024 by Regina Reynolds
Douglas was great! Fixed my issue no problem.
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February 2024 by Google Mail
Avoid this location. They will sell you parts that aren't in stock and then try to charge you $49 more for something else
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February 2024 by K B
The gentleman who was working the day I came in helped remove a broken sideview mirror. I'm not sure if other places would have taken care of that. It was not easy to do because it had wiring inside of the mirror for lane assist feature. He was able to keep everything working while I waited for the new mirror to arrive. I really appreciated the extra effort.
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February 2024 by tyedye elf
My boyfriend and I got both our batteries changed here, and they are wonderfully nice people that make sure you're taken care of
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January 2024 by Jim Beaucham
I recently visited AutoZone for assistance with my turn signal, and I'm thrilled to share what an exceptional experience it was. The staff at AutoZone displayed unparalleled expertise and professionalism. They not only guided me to the right parts, they also installed the new bulb at no cost and took less than 5 minutes. Their friendly demeanor and commitment to customer satisfaction made the entire experience enjoyable and stress-free. I highly recommend this AutoZone Nicholasville Rd Lexington, KY location for their outstanding service and knowledgeable staff.
