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March 2024 by Otis Westfall
Worst service I have ever received....
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March 2024 by michael dillon
So fast it'll make your head spin......and then you drive off with fresh oil
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March 2024 by Clayton Miles
Please stop attempting to vacuum my oil from the dipstick tube. Drain it ALL! That's why there is a drain plug!
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March 2024 by Steve Johnson
I'm not sure if management changed or if it's the high turnover of employees but this place is horrible.
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January 2024 by Potato
Friendly staff
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January 2024 by honakerm
Very fast service, military discount, and have a great conversation with the guy running the computer.
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December 2023 by Nisha Clark
I have been going to Valvoline for years! Always a good experience no matter where I go. Until I came to this location. The first time I came the gentleman didn’t speak to me and gave me short answers. I thought nothing of it and just thought he was having a rough day. Well fast forward about 3 months and I need my next oil change. I come back here because it’s in route to some other errands and this was probably the most uncomfortable experience. First off I told them I had only come for an oil change. When this new guy tried to upsell me on some wipers I said I wasn’t interested. Furthering the service he asked if I wanted another service done. Me being interested I asked how much it would be with the oil change. He told me the price and I said sure. Not long he came offering another service. So I asked what it brought my total to. It was double the price. I asked why the service was that much and he explain the other service I agreed to was X amount. (Told me that service in addition to my oil change was the set price but later revealed that was the price of the additional service alone). So not only was he not honest with me about the price, but he kept adding things to my ticket and trying to get additional services started without asking. When I asked to cancel all the services, a young woman comes out and asks what’s going on. He immediately takes over saying that I “misunderstood him” spoke very negatively of me while I’m sitting there with my window down listening to all he’s saying. when she came to me and asked why I canceled I tried to explain but he kept speaking over me. Finally when I got a chance to speak with her he kept interrupting and physically getting between us. Even to the point of apologizing and asked me how much of the service I could cover and he’d pay the rest. Nice gesture but only after bad mouthing me and only apologizing when his boss comes. I understand you have to sell things. But not to the point of being dishonest and coming correct when your boss is around. Will not be coming here and have been debating about coming back to valvoline at all for that matter.
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December 2023 by April Jasper
Went for an oil change, the whole team was polite, friendly, knowledgeable, and fast. They answered all my questions. I was very happy with the service and will definitely use them again.
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November 2023 by Brian Watson
Great friendly , fast service. This Valvoline is always a nice clean place and workers appearance and service are top notch .
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September 2023 by Jamie Setzer
We got oil changed today and whatever else needed. Want to shout out to Caleb, Austin, Jason, Michael and Halie! I have nvr met such courteous young adults as these. Polite, and so nice. Refreshing. Thanks guys!!
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August 2023 by logan l.
I definitely don't recommend they charge $54.99 to put a carbon air filter in that's $10 at Walmart. And the oil change is $75. Insane
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July 2023 by Tammy Smith
I always have a great experience here. Staff is very friendly and always let me know what my car needs done. Been getting my oil changed there for yrs now. The Carwash is the best in town.
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June 2023 by Marquitta Killensworth
Great car wash.
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June 2023 by frank fields
Pulled in to get an oil change In my commercial work truck, waited like 45 minutes in the bay while waiting on approval from Holman, was asked to park outside and wait, I informed them that I would pay with my company card, guy wanted to argue with me about. Just left I’ll go to Ford and have it done.
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June 2023 by Bob Smith
I did not use this place of business for anything on my vehicle, but I did use the car wash beside the Valvoline. I got a quick rinse for two dollars and the machine charge my card 15. I did not know at the time why it had charged me 15 and I had some questions. I did not know that the car wash and Valvoline were not associated. It just seemed to me that they were. And it also seems that when they’re on the same parking lot 3 feet apart from each other that one would be with the other. So I went into the Valvoline and asked them why they charge my car $15 when I only paid for a two dollar rinse. The guy underneath a truck changing oil YELLED at me and said “we have nothing to do with the car wash bud!!!!” I said “excuse me!?” because it was so rude and I asked them how I could get in touch with someone who does have something to do with the car wash and they yelled at me and screamed and said “There’s a number on the back of the door!!!!!” But I did not know where the door was. And they just yelled at me and pointed in some random direction expecting me to know where the phone number was. I will not be coming back here ever again! Every single one of the employees were the most rudest people I have ever met in my entire life!!!!! It’s people like these that make businesses go under. Absolutely terrible employees! The manager of that car wash should be horribly ashamed!
