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November 2023 by Shantel Atkins
My boyfriend got me a promise ring and I want there once to get it size picked it up 6 weeks and it was the wrong size took it back to get it sized again and got it back after a month and my ring still doesn’t fit very upset
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November 2023 by Donna K.
When issued a gift card, there shouldn’t be an expiration date, I couldn’t use my remaining balance, really upset about it, if my bracelet was cracked when it was suppose to have gotten fixed, there wouldn’t of been an issue. I guess you live n learn!
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June 2023 by Renee Turner
Absolutely love my ring and service that I got today while my husband and I shopped for a new wedding ring. Thank you for answering all my questions and concerns. Thank you Pennie and I’m so sorry I cannot remember the gentleman‘s name but he was amazing. Kudos to you both!
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October 2022 by Diana Murdock
Had a ring sent off June 27th soo it could be remade at the time they told me it would only take about 6 to 8 weeks for me to get it back and here it is oct 18th and I still have not received my ring. I’m very disappointed and very unhappy with this service. I know it is a higher up issue and not within the store but it is still very upsetting that I’m having to wait soo long to get it back. I will not be purchasing another ring from this style again! I will say that the ladies in the store itself are very friendly and helpful .
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October 2022 by Jessica Vessels
Just received 2 watches from my kiddo and his dad. I was advised my son and his dad were made to feel really welcome! The ladies were EXTREMELY friendly and helpful. It was a wonderful suprise and great to hear it was an experience my kiddo enjoyed as well! Thank you guys!!
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April 2022 by Linda Witherspoon
I went here to get my rings resized and was told "if I were you, I would go to Zales". We bought the rings through Kay's. I said I don't care about the charge. They both just stood there looking lost. I turned and walked out. They either didn't want to work or the company doesn't need customers. The store was EMPTY. Great business ethics.
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November 2021 by Adreana Falkner
My boyfriend and I stopped by the other day while we were browsing the Black Friday sales at the mall. Anthony helped us look at engagement rings. He was so kind and friendly and very eager to help. I recommend him to anyone interested in buying.
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November 2021 by ashley hurley
We went in and my husband was asking tons of questions and answers every one of them with a smile on their face and was awesome.
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April 2021 by Sue-Ann Heath
I had the pleasure of working with Pennie, the store manager, and Caitlyn, a sales associate. However, everyone I came in contact with were extremely courteous and friendly. Great customer service!
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June 2020 by Harley Miller
Absolutely love the friendly and helpful people and my wedding set is amazing, along with the warranty!
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April 2020 by Joann Lester
Absolutely love the friendly and helpful people and my wedding set is amazing, along with the warranty!
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April 2020 by Bertha Miles
My son ordered a class ring from them Oct. 2019 and still haven't received it
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December 2019 by Theresa Keith Burris
the friendliest people ever! They have a great inventory & great staff! They treat you like you're somebody. unlike Kay's across the way from them! Roger's is the only place I'll go for jewelry!
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June 2019 by Jeffery Bivins
Stuck up. Lied to me about a ring I brought In.
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May 2019 by Jeff Bivins
Stuck up. Lied to me about a ring I brought In.
