“Great customer service Heather was awesome to work with very knowledgeable of all my questions very friendly made me very comfortable made me feel like family. I would always ask for her if I need heip I live in Utah so it's usually on the phone all I can say is this credit union is ? amazing.”
“Completed a home re-fi loan yesterday with Angel and it was so easy! From the time we sat down to sign the paperwork until we were walking out the door was less than 30 minutes (would have been less time if I hadn't been cracking jokes and talking like 2 old friends). Angel made everything so easy and seamless in a time when so many people are applying and receiving home loans that I can't imagine using another institution to obtain a loan in the future. Thank you for everything MCCU and especially Angel!”
“Great service!! I have been dealing with this crew for over a decade and I will never do my banking, finances anywhere else. Truly one of the only banks left that gives you the down town to earth, small town feel. I advise anyone in the area to open an account today!!”
“Love this place I've been banking with them for about 2 years now.Only problem which isn't a big one unless you're like me and don't know is they do not check their night time deposit on Saturday only thing they do is drive thru, they should really have a sign stating it in case you drop off money Friday evening that you need over the weekend.Not complaining just stating so anyone else that doesn't know can maybe read this.”
“The teller I went to was most helpful in sitting up online banking for my folks. They already had an account there. If she didnt know the answer, she phoned someone who did. Thanx for ur personable help!!”
“The staff was so very helpful to me, it was a very unique and troubling situation, including the ATM and my Cash App debit card, and I was greatly appreciative that they took the time and patience to aide me, especially as I do not hold accounts there! Top notch customer service!”
“I have had the Best banking experiences here! How awesome to have my own personal banker to help me :D with all of my banking questions. Thank you to everyone on staff for always being so pleasant! I'm always greeted with a smile, and every encounter has been friendly and professional. And a special thank you to Lindsey... What a wonderful and positive experience it was to have worked with you in opening my account! I highly recommend 5/3rd Bank in Ashland for ALL of your banking needs! Best wishes to all, Kimberly Beth”
“This is such a great bank, I’ve been a member for 20 years, it’s a good experience everyone, Ive never had a bad transaction or expected, they seem committed and like helping their members I strongly suggest to bank here”