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January 2024 by Derrick Arrasmith
They are very knowledgeable, friendly and respectable service. Along with Christ like values. Definitely recommend to anyone with transmission issues.
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January 2024 by Adam Goodwin
Quick honest affordable! Doesn't get any better!
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January 2024 by Jimmy Parker
I highly recommend Chance Transmission. They have repaired three of my vehicles. Thanks, Jeff, for getting us back on the road.
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October 2023 by Luis “Carlos” De Los Reyes
Myers automotive tried to tell me my transmission went out and was going to charge me $6000 for a new one. Not only that, but then he tried to upsell me on a ton of other things like brakes, rotors, and flushes. I went to chance transmissions and they confirmed that my transmission was OK and it was not the issue. Integrity is everything. I would highly recommend these guys. They are a company you can truly trust.
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October 2023 by Matthew Webster
They kept me informed of the working needing to be done. They did great work, even after a previous owner did a very bad install. 10/10 would recommend.
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September 2023 by THE OFFICIAL ICTBOY
I called spoke with Jay, told him my issues, he then told me to drop truck off to be diagnosed " for free " he told me I needed a valve body replacement and an estimate of cost and when it can be done. My truck was diagnosed and fixed within 26 hours!!! Very professional I'd recommend this business anytime
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August 2023 by Eric T.
I should have listened to my family and peers to steer clear of chance. I figured I would give chance a chance. Had them do a full rebuild on my mustang transmission (automatic). Nothing but problems day one. It wouldn't shift right, it was sluggish, and just didn't feel right. Went back multiple times to try and get the transmission worked out. Every time they wouldn't fix the issue. Transmission lasted just out of warranty. Had transmission taken apart by a TRUSTWORTHY, REPUTABLE shop and found the valve body was not put together right, the clutch band for third was cooked, and 4th clutch pack was burnt up as well. $4,200 for a "built" transmission. I wouldn't waste your time or money here. Find someone you can trust.
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June 2023 by Raven Birmingham
I brought my GHIG 5.0 to this shop. I was bawling my eyes out the whole time. Every phone call, poor guys had to listen to me cry like a baby. ? They got me in within a couple days. They were beyond professional and courteous. Personally, I wouldn’t know what to do with a sobbing woman on the phone but they did great ?? I would recommend them every time. I work at Firestone and every single customer(probably 15 customers in the last 2 months) with transmission issues I send to Chance Transmission.Thank you guys for being quick, kind and caring. My business will never transfer to a different shop.Service: Transmission
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May 2023 by Steve G.
Chance overhauled my transmission 4 times during 2021. My tranny died AGAIN in May of 2023, just 27 months after the first of the 4 overhauls. I called the shop and explained my situation. They suggested I bring it in again. Since I got stranded with tranny trouble after each of the 4 service visits, I declined their invitation to go 0 for 5. Their response was "OK". Imagine trusting this shop to overhaul your tranny. Your car runs fine and you leave a 5 star review. A few months later, your wife is stopped at a light. The light turns green and the car won't move. An angry man starts yelling at her for snarling rush hour traffic. Or a crazy homeless person approaches her and she can't get away. Your preschool child in the passenger seat senses her fear and starts crying. $300 worth of groceries are melting the back seat. Chance Transmission Shop is "OK" with this. Their words, not mine. I had my car towed to another shop. It didn't disappear into a black hole for 2 weeks (like always happens at Chance). By lunch time on day 1, the owner called me with the diagnosis. By lunch time on day 2 the car was fixed. The fault? Transmissions have electrical connectors so the computer can command the tranny's internal parts. On mine, the connector had been damaged so that moisture and dirt intruded, and corroded the electrical connections. In other words, during the 4 attempts to repair my transmission internals, they damaged an external part, rendering the whole thing inoperable. Not only did they damage this connector, but they didn't even notice it's condition during the reassembly process. This series of rookie mistakes ($1300 worth) shows a level of unprofessionalism and a contempt for the customer that is terrifying. None of this is opinion. None of this is hyperbole. This is what these people are made of. When your car strands you in a blizzard or driving rain storm, don't say you weren't warned.
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May 2023 by Aaron D.
Chance Transmissions is the only Transmission shop I trust with my vehicles. A decade ago I had a Yukon Denali that would not shift out of first gear. I took the Yukon to multiple transmission shops in Wichita and they all told me the transmission needed rebuilt at a cost of $2500 or more! luckily I decided to get one more opinion and brought the Yukon to Chance transmissions. They hooked up their state of the art Scan tool and drove it. Jay told me "there's a possibility it only needs a speed sensor replaced". After replacing the $20 sensor the Yukon drove perfectly! Chance transmissions saved me a fortune. I will always trust Chance with my vehicles. Not sure why there's so many negative reviews here on Yelp.... It's interesting none of these negative reviews include the company name "chance transmissions" or mention any Tech by name.
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March 2023 by Austin Robinson
Used them to install a new clutch for my 2017 WRX. I bought my own parts for the install. Good communication and price. Local dealership wanted way too much and wanted a diagnostic fee.?
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February 2023 by Chris Sasse
Very honest and professionally ran shop. Jay was very accommodating to work with. Highly recommend!Service: Transmission
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November 2022 by David Knak
They're taking on more work than they have the man power to support. I called ahead to scheduled a timeslot for service. In spite of this, they ended up keeping my car in the shop for 2 days and never got around to actually working on it. Then they charged me $50 for the privilege.
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October 2022 by Mark Julius
Did a fantastic job on my truck! Very professional, a competitive price and great turn around time. Wow! I would recommend Chance Transmission anytime. Matter of fact they are the only ones I would recommend.
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October 2022 by carl jones
They were able to fix my Audi A7 C7. It had a coolant valve leak, which affected the mechatronic unit. It took a little bit, but there's also a lot of parts to diagnose... came in under my budget and Waaaay under what the Audi dealership quoted me.Services: Electrical
