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June 2024 by Sharon Hamilton
The Staff are Very Helpful & Knowledgeable!
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October 2023 by Ashley Eicher
What a horrible return policy. I use cash a lot.. but if you come here you can only get a cash refund the same day? That’s ridiculous. Now I’m stuck with a gift card when I wasn’t planning on coming back…
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October 2023 by Jennifer Metzger
Chuck and Don has been my go-to for quality pet products. Their inventory has an excellent range of low, medium, and high range costs to fit your budget and dog's needs. When my cat had a digestive issue they provided several sample packets to try out before purchasing. I also love how even after years of visiting and months between trips staff remember me and my girls: Koa and Fable.
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September 2023 by Kirsten
I’ve been a customer for years. Way before it was chuck and dons. The last few months they’ve randomly changed their hours to the point you can’t make it in on a weekday if you have full time job. Nothing but a hand written sign on the door for notice. Used to be open until 8 and with so few locations in town, there’s no way to make it by 6 unless you work nearby. My dog’s without food for the next few days. Guess I’ll order online from the distributor going forward. They don’t seem to want the business. Lost this customer.
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June 2023 by Christina H
It’s difficult to find quality feline foods in this area of Kansas. Thank you Chuck and Don for breaking the ice bc cats are furbabies too
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May 2023 by Stephanie Luna
Kaylee and another staff member (I wished I knew her name) offered me assistance in helping me find food for my cat. I need pate and it's difficult for me to read the small print on the cans and I forgot my glasses. I always have great service shopping at Chuck and Don's. Thank you for staff for helping me out greatly and thank you C&D for having such great associates.
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May 2023 by Kellington
My mom and I stopped by this place about an hour ago, my mom and I bought separate things and we’re both at the register. After my mom paid the girl with glasses began to ring up my items, after she handed me my receipt we stood there awkwardly and I had to ask her to bag my things because she wasn’t going to. She seemed put off that I asked her to do her job. After she bagged my items I said thank you and she completely ignored me, didn’t say have a good night as we were walking out of the door, nothing. It’s very disappointing that the customer service at this place is always so poor, this isn’t the first time I’ve had bad customer service just the first time I’m posting about it. We will not be back due to the lack of kindness at this shop, can buy the exact same things online anyways.
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April 2023 by Loretta Swank
We absolutely love shopping at our Derby store. It's always clean and organized. The staff is always friendly and willing to help in any way, including helping you to your car. Sara is very knowledgeable and our pets just love her. I can't imagine going anywhere else. Highly recommend this store.
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March 2023 by Cody Ash
We love coming in here! The staff are all amazing, and our 4 dogs are spoiled every time we come in. They have the best natural treats (like beef cheeks) wrapped in a chicken glaze. I love the fact it's not processed and dogs saliva can naturally break it down. You have to try that out! Thanks, you guys and gals, for the great service!
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March 2023 by Billie Tong
Best pet store in Wichita. My dog won’t eat he’s so picky. They have worked with me time and time again.
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January 2023 by Katy Mc
What a great staff! Super friendly and knowledgeable. Sara helped me find the perfect supplement for my dog. Very impressed. Thanks so much.
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December 2022 by Jenna G.
We stopped in looking for snack and toys for our two furry friends. They have a large variety of plush toys, chew toys and outdoor toys. A huge selection of bones and other rawhide replacements. High quality food choices as well. Staff was friendly and provided recommendations.
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December 2022 by Tevin Parks
Been coming here for years. Prices are reasonable and wide selection of pet supplies. Also has a reward program for bags of dog food. Helps save money in the long run!
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October 2022 by Dereka Sparkles
One of the best places to buy dog food/treats. My minpin has allergies, and they have multiple choices of treats that are grain free.. I recommend to everyone to hit this place for your furbaby. My minpin loves the treats. She doesn't have any favorites. She likes them all.
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October 2022 by Susan Fuqua
Absolutely the best pet store for dog owners!!! The staff is helpful and friendly and always has such wonderful hints and tricks for getting dogs to obey without the high price of obedience school!!! Love this place.
