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March 2024 by C. Rams
Friendly staff. Good prices on dog food. Answered all my questions!
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March 2024 by bob newton
Many good looking pups. HH has always done a great job of taking care of their dogs!
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March 2024 by Travis Chisham
My wife and I found 4 abandoned puppies. Never thought I would see that day in my life. It was a sad, terrible experience. But Helping Hands was there to turn things around for us. At least a little bit. Staff at the reception were very helpful and supportive. I felt good about leaving the puppies with them.
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March 2024 by Jessica Robinson
Staff was so helpful in getting us our fur baby.
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March 2024 by David Gulick
Their description had her as a great dane, after but she is a mix most likely great dane Mastiff. I suspect the mastiff part was also mixed with some sort of hound possibly. They, however were with behavior and temperament. My Dane and her get along so well and she is already seeming very happy here. She is crate trained and house trained. She is not destructive. So after 3 days, we are all happy. She paced alot the first, however, as the first picture shows, she settled in on my lap when my Dane was elsewhere. They play oit in my backyard perfectly. She has responded to a couple of basic commands already and is treat motivated so I think training will fly by. Leash manners is the only real thing we really need to work on. I am having a great experience so far.
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March 2024 by Boy Mom
Great shelter for animals. They also provide chip services to help ensure your pet is protected
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March 2024 by Sam Gabriel
Truly among the most bizarre experiences I’ve had going to a shelter. It’s like staff couldn’t care less if an animal were adopted or not. Upon arriving, we were told we could see cats through the glass rooms…but with no further instructions, and there was no one near the cat kennels. When we said that we had a list of cats to see, they sent us to one specific cat’s kennel, but again, we could not meet the cat because no one was there. When I went back to the front desk to clarify that we wanted to *meet* at least one cat, we were instructed to fill out an application form and told to wait for a counselor to be available. After 20 minutes of waiting, we asked the front desk staff if they had an idea of when a counselor might be available. They mentioned that they didn’t know due to a “dog test” requiring at least two people, and that 2 staff members had quit that day so they were short-staffed. That is fine, but my husband and I drove up from Lawrence and took time off of work to come adopt a cat because the shelter isn’t open past 5 pm. The wait time (or lack of awareness regarding when a counselor would be available) should have been communicated as soon as we walked in. I am also puzzled why the front desk needed two staff members, neither of whom could help us see the cats, and neither of whom appeared to be doing anything but chatting. I also see from reading some reviews that this isn’t the first time this has happened to prospective owners at this location. We were ready to adopt a cat today, but we’re already on our way to a different humane society instead.
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January 2024 by Jessica Hall
We had a terrible experience with the shelter. We went in on Sunday and found a kitten we wanted to adopt. They told us they were not doing anymore adoption last that day. However, they did take our application, put the kittens name on it and told us to come back Monday and go through the process. We were told that the counselors would see our application with the kittens name on. When we came in Monday to finish the process, we were told the kitten was in the process of being adopted by someone else. I explained to them what happened on Sunday and what we were told. They said it didn’t matter. By this time my daughter was in tears. The said we could hang out and see if the adoption fell through. After waiting for 25 minutes, I asked the lady at the desk if I could leave my name and number for them to call me if the adoption fell through. She no, they don’t do that. It’s first come first serve. I said well we were there 1st but that didn’t seem to matter. So we walked out with a little girls heart broken and no kitty that we had planned to take home that day. If you really want your pets to find a home, you really should put better practices and customer service in place.
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January 2024 by brian eardley
Thank you for saving lives
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January 2024 by Frank Hardy
They had my dog I almost lost him to hey so we're very friendly they also gave him his shots
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December 2023 by Kimberly M
Thanks for helping with shots!
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December 2023 by Megan McFadden
Our dog we got from here? Fantastic. He’s a sweetheart and we love him. However, despite being assured he was healthy, he left with kennel cough (dog pneumonia) and we had to redo his rounds of vaccinations since they were not done sufficiently.Additionally, they are NOT a no kill shelter. If you bring a stray animal here, if they do not pass requirements, they are eligible to be euthanized. Be aware of this if you want to bring in any stray animals. I was assured of this at least twice when I brought in strays.They do great for the community, I just wish I knew where to take animals I find on the street somewhere they won’t be killed. If anyone has recommendations, I’m all ears.
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December 2023 by Jay Guerrero
Get Dog food there good price. Friendly service.
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December 2023 by Louise Todd
Excellent photographer! Della Sue loves Santa! Great vendors
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December 2023 by Shara Meyer
We've adopted two of our pups from Helping Hands. They do their best to help animals from a home.
