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March 2024 by Jackie browning
I just sent you guys a picture of my sons 2009 Chevy he wrecked it a few mo the back and was wondering just by the picture how much it would cost to fix it.
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February 2024 by Chris
Friendly staff, fair prices
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July 2023 by Jamie KuyKendall
I normally have a decent experience with these guys but I had an issue the other day that really upset me. I was calling in to find out about batteries, something was wrong with the phone lines and it kept telling me that nobody was available to take my call. So I kept calling back until I got someone. The person who finally picked up the phone was at the North store. He was very rude and not helpful. He would barely let me talk and he told me that it showed that I had already called several times and if I didn't have the patience to wait on hold (again, it wasn't allowing me to hold) then he didn't know what to tell me. I have never been spoken to like that by anyone at either store and I buy almost all of my car parts here. I would have given 5 stars if it weren't for that rude guy. He needs to be taught some customer service skills because even if I was impatient, he would have gotten a better response from me if he had kept that unnecessary thought to himself.
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November 2022 by Josiah Boeggeman
Not the best price in the entire world, but this was the Only place I could find my door panel at for sure on short notice. They even had it dropped off much closer than the 3 hours away the part was from me. Nick helped me on the phone he was Extremely professional and helpful. Excellent parts and superior customer service!!!
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November 2022 by Alex Bender
Called around for replacement OEM wheel best price out of three locations called. I drove to Topeka on the 17 Oct. and paid for the wheel and was told wheel would be there the next day, 18 Oct. Recieved a call from Nick that the wheel was delivered. Drove back to Topeka from Manhattan, only to find that a rusty black spare tire rim was there. I was then told by Nick that he was sorry, and blamed his 71 yr. old driver for the screw up. I told him that I was not driving back after two days and a tank of gas. He then assured me that he would have the wheel delivered to my residence on Monday, 24 Oct. during their Mon. & Thu. run to Manhattan. Needless to say, the wheel did not arrive as promised, and when I called back approximately 3 PM. on Mon., Again I was assured the wheel was being sent by a local delivery but now company and would be there on Tues 25 Oct. by noon. Nick did offer a refund each time but, I had already paid and could not find a like wheel locally so I declined believeing that no body could be this incompetent. Well, low and behold, I did not get the wheel on Tuesday, and called @ 3 PM and was told by another employee that they picked the wheel up today and it should be delivered, by tomorrow. I called back at 5 PM, same story, and I requested a refund. Nick agreed to refund the money, which he did, minus the credit card service fee of $13.07. I find this insulting, after I paid $60 for fuel driving to Topeka twice. Why should I take the $73.00 loss through no fault of my own. It appears that this business does not believe there are consequences for bad practices. I would have fired or the employee take the financial loss instead of the customer.We will not be doing anymore business with them.
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August 2022 by Andru Jon
Nick was a good person and good experience just wanted to say thanks for the seat
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May 2022 by Rebel Creighton
Tried to call to check on if they have roof rack, with rails and cross bars, for my own personal vehicle. When I pressed 6 for personal vehicle parts, I waited 30 seconds on hold only for an automated voice to come back on and tell me that my call did not go through and it went back to the main menu. After I hit 6 again and it did it the second time, I just hung up and they lost a possible $200 or more sale.
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April 2022 by Ryan Pendleton
Was going to order a mirror passenger mirror for a 2006 GMC Sierra they said $150 I found it at advance for $75 walking out
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August 2021 by Chuck Willige
their salesman they hire need to know what thay are doing and not tell people things that aren't true
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July 2021 by Erick Mather
I have done business with them since I started driving 25 years ago and I promise that will never change. Staff is always knowledgeable, professional and courteous.
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May 2021 by Daniel Coffey
I have paid for e4od transmission and you cannot backup in it it only goes forward in all gear. I am not happy. I have pay a lot of money
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April 2021 by A MORROW
Helpful, great customer service, food warranty on products, quick, accommodating, even in horrible weather! Much appreciated!I even had to exchange an item bc I requested the wrong part and they had no problem with that, and made it very simple and free of stress for me. Thank you!
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December 2020 by Sean YEAH
I got a rear end for my 1986 Mazda here. They pulled it out at their south location I believe and transported it to the North location in hours. Got it installed today and it's a fix.Thanks y'all, even though I look like a freak, y'all helped me out.
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November 2020 by Jammie R Smith
I wasn't going to give them one star but if you don't you can't leave them a review so here's my experience with this company I called here earlier today looking for used auto parts when the guy answered the phone he burps very loudly in my ear and said A&A Auto how can I help you I said I'm looking for 2004 Chevy Tahoe parts he said cool I said so do you have any he said you never told me what you were looking for I said are you serious you just burped in my ear and I didn't
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July 2020 by Melissa Crowley Rocha
they were willing to go and beyond to help me in finding the part i needed..
