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March 2024 by Deidre Forster RN
Was in here grabbing a couple things last night. Customer service was awesome! From being greeted at the door to checking out. Avery and Hank had some amazing team work going on at check out. Refreshing to see two employees work together to take care of customers and business!
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March 2024 by Emma Porterfield
I come thru town from out of state and we don't have Menards. I love to walk around here and get what I can for some variety. Menards has plenty of it. the pet section is well developed and theres always some impulse or cleaning things I can use.
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February 2024 by Priscilla McGee
Always a good place, prices are cheaper than Walmart on most things some selection can be more limited but customer hService here is 1000 times better.
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February 2024 by Leah Ottensmeier
There are a lot of different things in 1 place. Food, lumber, paint, cleaning supplies, laundry detergent, clothes. That isn't even close to everything they offer. Sometimes, it is the only place I need to complete my "list" after work. And unlike Wally world, the employees ASK if you need help finding anything. ?
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January 2024 by Chris Abell
Aubrey in building materials is fantastic to work with.
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December 2023 by Caleb Berry
11/17/23 wife and I spent almost 4,000 dollars today on flooring and came back to pick it up they didn’t properly wrap the pallet so the flooring was moving even while it was strapped down and the guy loading the flooring broke a light on my trailer and just let it be and didn’t do anything about it when I brought it to his attention
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October 2023 by Chris Jorden
Great store. Good prices. Great staff! Moved away a week ago from near here and miss it already. Home Depot sucks.
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October 2023 by Montana Morgan
Friendly staff, clean environment, good prices.
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October 2023 by Kevin Wagner
Great store. Lots of things to choose. Great prices and selection
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October 2023 by Robin Garman
I searched online for this product which said that it was in store so I went to find after looking for a while I asked a employee who worked there and he found it for me appreciated your assistance thanks
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July 2023 by k vanderhoef
I happened upon an outdoor seating group with a price of $311 on it. When I call a couple workers over to help get me a set, we start talking about what a good deal it was. Well then one of the workers types in the item number to see if it's in stock and turns out the price, which was in a big triangular card board display with the seating group pictured right beside it was actually for a grill. I go to the front and ask for a manager and I get a head cashier instead whose talking to the manager on a walkie talkie, trying to explain the situation. In which her explanation was not understandable. I ask if the manager could come speak to me. And this lady says show me, I walk back to the furniture, of course the cardboard display is gone. I see the man who had helped me he had the display in his hands. The cashier lady looks at it and says " well there was a SKU # on it" and I say "how am I supposed to know what product the sku # is for. The price tag was on this seating group." She walks away from me. I say "mame, mame". She never turns around to acknowledge me again. The manager never came down from wherever he/she was. Terrible terrible terrible customer service. Won't be returning ever.
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May 2023 by Brian Alvarez
Easy access off Magnolia, this is one of two major home improvement stores in town. Service was ok. Very clean store and spacious. The store offers everything that lowes offers, plus a little more. Think Walmart vs Walmart super center. But some of the products they offer are more off brand. Still decent though. 4 stars because this is my third time in the store and it’s always a little challenge to get help right away. But once you get the help, it’s been good.
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May 2023 by Laurie Davidson
I went in to Menards to buy a washer, they had a lady that was in sales back in that department, who was very rude. Then she sent me back to delivery so I could find out what that would cost, are you kidding me 159 dollars to deliver it, .42 cents a mile on top of that, plus hook up which was another 20, I can understand the 30 dollars to remove the old what the hell this was not including tax, talk about a racket. I went to Lowe's they had free delivery, they were much nicer same washer I was going to get at Menards, saved my self almost 300 dollars.
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May 2023 by Savannah Clark
Love this store, but Lori at returns/customer service is very difficult to work with. She was rude and acted like helping us with our return was the largest inconvenience for her. Really disappointed that this is the person that “greeted” and “welcomed” us into the store.
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May 2023 by Amanda W.
I called to make a return for an item that was never picked up. The woman I spoke to said it had to be done online that she couldn't return it. I asked if it mattered that the order was placed 3 weeks ago and ready for pickup sitting in their store. She said, no you have to go online. UPDATE: I went online. If an order has been pulled, you can not return it online and have to contact the store. I call the store back. I get her name this time, Tammy. She CLEARLY does not want to do her job. Got an attitude when I told her I just spoke with her and was looking at the website and it's not possible for me to do the return. She asked for the order number, paused for a minute, then said "I'll see what I can do but I don't know" I said, "ok, we'll can I get a call back with an outcome?" Tammy said, "Ugh. I guess I'll go over to a register and just do this return so I don't have to find someone to swipe." I'm guessing at this time she actually went to a register about a minute passes and she said, "I processed the return." As I was saying, "thank you" Tammy proceeded to hang up on me. Absolutely ridiculous customer service.
