-
January 2024 by Jim Phillips
Very helpful but found the same thing at home depot 20dollars cheaper
-
January 2024 by Gareth Hampton
I found what I needed, and help was available, but not annoyingly pushy.
-
January 2024 by Greg Ferguson
The staff is very knowledgeable and was eager to help me with my purchase
-
January 2024 by Montana Morgan
Overall good experience, very friendly staff that were quick to solve my problems. Good atmosphere, clean environment
-
January 2024 by Cherlyn Maier
Their delivery team sucks! Refused to deliver a refrigerator I’ve been without for four days because there was some patches of ice and snow which blew across the driveway after shoveling. Refused to unload until all are removed. Explain how in subzero temps we are to get this accomplished, even with ice melt. Then they come in my house with clumpy heavy boots, don’t wipe their feet on a rug, but proceed to walk from one side of the house to the other, leaving water and snow all over my wood floors! Lowe’s I’m done with you!
-
January 2024 by Jerry Harter
Great Christmas discount
-
January 2024 by Mickey Stroda
Wonderful, huge store.
-
January 2024 by Annette
Almost all the staff are very helpful when looking around for things you need!
-
December 2023 by Michael Hunt
Walked in looking for jersey gloves, 3 pairs for $7.50? Walked out went to Atwoods and found a pkg of 12 pairs for $10.
-
December 2023 by mike vetter
We have been exclusive loyal Lowe's customers for over 11 years. We have completely remodeled 6 houses during this time. We support Lowes because they have always given us a military discount. As a veteran I appreciate it! So we have purposefully not given business to Menards, because they "don't discriminate" meaning no military discount. We don't shop on the internet, because they do not support local businesses,or local employees. We have not regretted it! Lowe's has always taken care of us!! Big salute to the Salina Lowes!!!
-
November 2023 by Kevin Brady
Bought a stackable, washer and dryer and arranged to have it delivered and installedThey delivered it and they had to come back with the parts to set up the StackableWhen they came back, you could tell he really didn’t want to Be hereHe was very negative when he got it all stacked together. The thing wobbles like crazy he’s like well your floors that didn’t even.Did research on my own and found out the washer was supposed to be leveled which she didn’t even bother doing before you put the dryer on topSo I have it sitting in my laundry room at the moment unable to be used because I walk with a cane and can’t get it done
-
November 2023 by DK Carlson
We found the products, loaded them onto a cart. When an assistant finally showed up. He couldn't answer our questions. But did assure us that there is a "lift" at the front of the store to help us load up into our truck. 3 associates later who knew nothing of said LIFT... .... We got the product loaded w/o the lift because the associate said we didn't need it! If it wasn't for a kind & fit customer offering help, we would've struggled loading our HWH UP into the back of the truck!! Not impressed w Lowe's personnel today!!!!
-
November 2023 by Kickerback
No cashiers anymore. It really sucks the lines get pretty long. 2 times I left a pretty full cart and went to Menards. this is an independence, Missouri.
-
November 2023 by Chris Jorden
Ordered new front end washer and dryer in color of gray. Wait 7 days for delivery. Both show up but the dryer top is very scratched up. Delivery guys don't care. Store says will give $200 back on card. We shall see. Update. Lowes credited me $200.
-
October 2023 by Aaron Johnson
I ordered a washer for my residence and they delivered it to the wrong address which was a business downtown. I was then told it would be too big of a liability to deliver to the correct address which I gave them the day I ordered. Called Lowe’s in Salina and was told I’d be transferred to a department that would correct the issue to get an automated voice stating it would be up to an hour and a half before I could speak to anyone. Do yourselves a favor and stay away from their appliance section obviously they have no clue what they are doing there.9/27/23In response to Lowe’s response: I did call the store then was told management would contact me within 24 hours…no one contacted me I had to call them after said 24 hours. Was told it could be delivered on Tuesday I said that was fine but had to be at 5 pm as I work out of town. They said okay, I told your manager that if they screwed that one up I wanted an extra discount for failing to resolve the issue. Guess what? They called at 11:30 am saying they were ready to deliver so I had to decline that as it wasn’t what we agreed on. I called the store and was told management would be reaching out to me in 24 hours well guess what? It’s been 27 hours and no call from management at Salina location. If you need someone to show you how to manage a business give me a call.