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March 2024 by Ann McWilliams
The store is clean and furniture is nicely displayed in pretty arrangements. Sales clerks were prompt to assist.The mattresses are pretty tall/high for short people to be able to test. Their insurance doesn't allow for the assistance of a stepstool. One has to buy a mattress cover (min. $69) to get free home delivery and to assure that it was purchased from Ashley.
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February 2024 by Kevin Sheffield
They were helpful
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January 2024 by brooke dougherty
Amazing customer service! Kaia helped me out and she gave me all the information I needed! What an amazing sales associate
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January 2024 by Michael Carter
I was with my brother and family picking out a couch for my niece. A really nice couch
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January 2024 by roger kraatz
Found what we wanted
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December 2023 by Linda German
Great delivery team. The guys who delivered my order were very friendly and did a wonderful job. Thanks guys!
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October 2023 by Brandy Salmon
UPDATE: the customer service at this store needs to be recognized. They are great about under promise/over deliver! Furniture ordered on Saturday (expectation set of a week for shipping and then they would schedule delivery). Furniture was delivered Wednesday-4 days later. That evening we noticed a mechanical flaw in one of our pieces-messaged Mel and literally within less than an hour parties had been contacted for repair. Expectation set-part would be shipped to our home in 1-2 weeks and then technician would come for repair.Reality-parts arrived by Saturday, I messaged to notify them monday morning and it is now Tuesday 1pm and all is fixed! Delivery guys (didnt get their names) and Eli the technician were great. They have an amazing team. Buy from here, you wont be disappointed!Walked in JUST to sit in a few sofas as we are in the market for new. Was immediately approached by the amazing smile and spirit of Melina and we ended the day with buying a set completely opposite of what we thought we wanted and with a few more bells and whistles. First off, Melina is AMAZING! She is so kind and not your typical "sales person." She checked in on us through out our visit, made helpful suggestions, and let us roam at our leisure. She offered us cold water and was just genuinely a gem. We didn't plan on making final decisions or purchases that day so we left. Little did we know, Melina had won us over and we knew we had to go back and complete the purchase with her-so we did later that same day. We are now the soon to be proud owners (as soon as its delivered) of a very nice zero gravity love seat and couch that will be such a blessing on our old tired bodies. They have a very nice large selection to choose from and the options were almost exhausting but once we found the one we liked-we knew. We will definitely be back for future purchases as long as Melina is still there-she truly is amazing!
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October 2023 by Gerri Tanuis
Customer service is their strength.I purchased a Purple mattress. Love it! It's so comfortable and I sleep great!The guys who delivered it and the frame made sure everything was set up the way I wanted it. Also purchased an Ottoman that was damaged in my home. When I contacted them I got an immediate response from Poe letting me know I would be taken care of. It was all done in a very timely manner.
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October 2023 by Ryan Dye
Went in today to find a mattress. We where helped by a wonderful staff member, Melina, who helped us get all set up, offered us water, and encourage us to try out all the models! Great experience and ready for a restful sleep.If you elect to pick up, it is a easy and fast experience. They load it into your car for you.
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September 2023 by Lynnette Steinert
I have returned to Ashley Furniture several times. My experience with the Manager and Stephanie are always great. Never make you feel pressure on buying or rushed on making decision. Highly recommend to visit this location.
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August 2023 by andrea mccurter
We just moved to Abilene two weeks ago and were very excited to have an Ashley furniture store nearby, we unfortunately had a negative experience.Upon learning about this Poe, the store manager took it upon himself to reach out to me personally and handle everything. We will be very happy to shop here in the future. And rest assured that any issues we may encounter will be handled promptly. Looking forward to getting new furniture here!
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July 2023 by Jason Klein
Sales rep Stephanie was beyond helpful and kind. I truly appreciated how considerate she was and how attentive to my order she was. I will use this Ashley as long as I live in Salina because of how amazing the costumer service is. Genuinely impressed with this location
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July 2023 by Stephanie Keasling
Stephanie was great to work with. She is amazing, super friendly, and spent the time to help us select the bed that works best for us. Ashley also has a great selection of other furniture and we will definitely be back. Highly recommend!
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June 2023 by Julianne Grahn
We recently purchased a new sofa and the assistance from Audry was exceptional. She was patient, and helpful while we worked thru our decision. She offered great advice and anticipated our questions.
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April 2023 by Michael Albers
Very helpful with looking thru various living room arrangements. We made an error on measurement’s and she got us squared away with a set that would fit with no hassle. Quality furniture