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December 2023 by Judith Brown
I am so impressed! Luis was such a gentleman - his truck cab was spotless - he needed to help both me and my sister because of our very short legs and was the best. If Luis is an example of this company - I would not call anyone else!!
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December 2023 by Damien Boyd
Disabled Veteran with fiduciary couldnt get up there for a few extra days to pick up my vehicle offered to pay extra if they could please hold it and they said Veteran or not its gone and it didnt matter if I served my country I hate to leave a rough review but the truth is they stick to policy no matter the case and although I can respect that it dont hurt to help people sometimes.
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November 2023 by Denny Hensley
Very good prompt and professional. Will use them every time.
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October 2023 by Rachel Mulcahy
My parents and I had dinner at Maloneys this past Thursday evening. We left dinner to realize our car was towed. By accident, we had parked in a neighboring business’ parking lot. There was a sign that cars may be towed in that area 24/7. Someone had called on us to have our car towed. We called the phone number on the sign. We picked the car up the next day from Pro Tow. While driving it home, we realized there was something hanging under the car. My dad declined to bring the car back there as he’s had no experience with this company before. And I’m thankful for that. He brought it to Midas off of State Line and they fixed my dads car issue for no charge, upon learning of such poor customer service and lack of knowledge on how to properly tow cars. Unfortunately, I don’t know what business called for us to be towed in the first place. However, since I do know what tow company they use I’ll continue to voice my complaints here and wherever else I can. Next, I’ll be writing a review on the Better Business Bureau where I see they are NOT accredited.Service: Car towing
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October 2023 by Cathi Marty-Scott
Excellent services! Luis helped figure out a very complex situation for us & was great to deal with! And the expert tower, Devan, figured out a difficult logistical tow perfectly. We highly recommend ProTow!!Services: Special vehicle towing
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September 2023 by Charles Worley
This company literally serves no purpose. They're predatory and their sole existence is to tow people and take their money. 1 star is the lowest rating but if I could give 0 stars I would. This company is the equivalent of finding a bandaid in your hamburger, they suck.Service: Car towing
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September 2023 by Casey Bond
I highly recommend Pro-Tow!! Luis in the office is amazing, and so are the drivers. Friendly service, efficient, and knowledgeable! 10/10!Service: Car towing
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August 2023 by Katia Silva
Devan was fast, thorough and had superior social skills. I felt safe and taken care of.Service: Tire change
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August 2023 by Cameron Macias
Predatory towing and unethical Business Practices. Bad mix.
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July 2023 by Andrew Sims
Hours are not 24 hours so that is a lie. Also stole my car on a bum call about parking at a business that was closed. I will be reporting these actions to my lawyer.
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July 2023 by Sara Bible
Would give 0 stars if I could. Worst customer service.
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July 2023 by John Harris
Why don't you just ask Jimmy about it.
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June 2023 by Quentin Willett
Wow I’m late on posting this but I had to use my roadside assistance on Wednesday because the starter went out in my car. Insurance took forever but Pro Tow didn’t. They got me connected with Devan to tow my car from work back to the shop we requested. He called me to verify he was taking the right car and gave me a pretty accurate ETA. I pulled into the shop waited two minutes and then he was right there. No damage whatsoever. Quick as well. Highly recommended if you ever are in a pickle!Service: Car towing
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May 2023 by joyfulinternecion
They came super fast and the tow driver was very efficient. Got my car up in like 2 minutes. Tow truck driver didn't want to speak much on the side of the highway but was super nice when we dropped it off to the shop. The rate was reasonableService: Car towing
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May 2023 by Shelly Martinez
Predatory towing and outrageous fees.Will steal your car, take it to their lot and hold your car hostage until you pay the ransom.Really sad and pathetic way to run a business.Overland Park should be ashamed to have this business in their town.Sad!Service: Car towing
