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March 2024 by Michael Wheeler
Outstanding work and Outstanding service.I went to Big O Tires at the Legends in KCK over a year ago. Thinking it was a large company, I was a little hesitant, but was willing to take a shot at getting some work done. Since the pandemic, a lot of the smaller garages have a couple of weeks to even over a month wait to get work done on your car.I called and was pleasantly surprised and impressed with Joe who told me he could get my car in the next day. Since that day over a year ago, I have been nothing but totally impressed with the quickness, quality and just as important, the great customer service.While I have had a good experience with everyone who I have talked with, Joe has been outstanding.I have had many conversations and interactions with Joe. Joe has always been professional and upfront about any work he feels needs to be done. This past summer I had a couple of dealerships look at my car because there was something not right with my car. Very frustrated, I thought even though my car is a VW Passat (a car that a lot of shops won’t work on)I would take it to Joe and his mechanic to see what they could come up with. That same morning Joe called and said we got you taken care of….the push start on my car was sticking causing multiple issues with my car. That fixed most of my problem, but there seemed to be another issue with my car. I took it back to Joe and within an hour he called and said I don’t want to do anything on your car until you have transmission checked, I think your transmission is going bad. Turned out Joe was correct I did have to get a new transmission. At this point I call Joe tell him what I am wanting looked at on both my cars and bingo every time he gets the job done.I have recommended Big O Tires to multiple other friends and they have also received the same great fast service. I can give no higher recommendation that if you are having issues with your car than to give Big O Tires a call at the Legends. While I have bought tires from them (they have been great as well) they are more than just your big corporate tire shop who doesn’t care about anything except for your money. Give Big O a call and I bet you will have the same great experience that I have had over this past year.
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March 2024 by Dianna Polkinghorn
Great place! I go there to have my oil changed on my personal car, but I had a tire losing air on my company car and they treated me great!
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March 2024 by Jeremy Peters
Great experience, professional, clean, efficient. Would ONLY recommend Big O Tires
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March 2024 by Michael Abbott
Replaced brake Master Cylinder. They did a great job, friendly, quick and easy. Highly Recommend!Michael
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March 2024 by Ron LaFon
We were from out of town in Indiana. We had a blowout on the interstate went there and they got us in and out at no problem took us over a lot of other people very good people to take care of us.
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March 2024 by Jared Huckleberry
Got right in on Saturday morning for two new rear tires. They were done in less than a couple hours. Travis was great to work with, highly recommended
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March 2024 by Shelly Dittemore
Everyone was friendly, greeted me upon arrival, informed of any issues and explained. Very thorough and professional!
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March 2024 by Robert Brown
I'm very satisfied with the attitude of Corby. She was very professional and enthusiastic very patient. Very pleasant to talk to. I can't forget about Joseph. He was very professional and knowledgeable about the products in the your business. Thank you for the great service you provided. Keep up the great work.
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March 2024 by Sherry Johnson
We had a nail in one of my car's tires. They were able to work me in and take care of it promptly. Thanks for going above and beyond for me!
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March 2024 by Robert Gardetto
Great experience was able to get my brakes and oil changed!
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March 2024 by Lee Penix
Very friendly staff, great service
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March 2024 by Jamesetta McDonald
Big O tires dies excellent work as usual , they treated me so nice. Checked on me from time to time as I was waiting for my car repairs. They are very nice and respectable peolle.
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March 2024 by Shauna Young
Fast and Friendly, my service even cost less than I expected! Recommended.
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March 2024 by Shane Smith
I had set an appointment to have my front end aligned. The team got me right in and I didn’t have time to finish my free coffee before they were done. It was a good experience through the whole process.
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March 2024 by Michael Hurley
Very helpful, I was in and out in a short amount of time. Mangers and staff were very friendly, and will return for future business.
