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March 2024 by Vichrae V.
The front-end manager at this location was exceedingly and unnecessarily rude to me this morning.
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January 2024 by Indira Brizuela
I’ve been going to this Whole Foods for a long time, it is my grocery store of preference and everybody has been nice to me ALWAYS, yet today I went and as I checkout in one of the fast checkout registers the associated was being very nice with the lady ahead of me, to my surprise her behavior changed completely when it was my turn, she didn’t greet me, she didn’t ask me to insert the card, she won’t even acknowledge me, after one minute she finally ask if I had inserted my card, to what I responded that I haven’t because I didn’t know the pin pad was ready, after my payment went through, she pulled the receipts and leave it on top of my bag, I said good night and she didn’t reply. I very nicely put a complaint in customer service and the person that received my complaint was very nice about it, he found it very strange coming from the lady I was referring to. To be honest, I felt very bad, I was on the phone speaking in Spanish, I felt this lady was being racist, that was the vibe that she gave me, she completely ignored me during the interaction. Hopefully this won’t happen to anyone else.
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January 2024 by Kyle B.
Nice clean whole foods. Lots of great options!
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January 2024 by Phyllis E
I mainly eat organic food or just vegan. Our grocery stores in our Area don't carry much organic and vegan.
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January 2024 by Charles Bischof
I've only shopped here a few times but their prices seem expensive. I've also been disappointed with their pastries. The pastries looked good, but the taste was disappointing. The almond croissants had very little almond filling, and the raspberry almond danishes were dense and chewy. I expected the danishes to be fluffier.
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January 2024 by Catherine Bennett
Has everything we wanted
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December 2023 by Robert M.
I ordered a rotisserie chicken cold to pick up. It was 3 days old and the same price as a fresh one really disappointed.
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November 2023 by Greggory GVP Sr.
The food and produce are always so fresh and delicious! If you are looking for quality ingredients and good vibes, this is the place to be! Not to mention they have a nice little Cafe area with AMAZING pizza!
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November 2023 by mel
I would love to see larger shelfs for organic fruits to allow higher quantities of organic tropical produce especially when the produce in season and constantly out of stock; for the whole town of west des moines theres on average 6 organic pomegranates (which are constantly out of stock) and barely any organic mangos (also always out of stock), low supply of overall organic fruits unless its bananas which I can pretty much go anywhere to buy. I love the suppliers fruit quality only found at Whole Foods in DSM so seeing more availability would make my experience shopping here better. Since I’ve began shopping at Whole Foods, certain employees have given reoccurring rude interactions, I have learned who to avoid when asking for assistance in store. Thank you to the people who care for helping others and don’t mind directing customers in the right direction.
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November 2023 by JP Allen
This is likely one of the best "bougie" grocery stores in town. Their selection of meats isn't as strong as other locations, but they have a really good local cheese selection at this location.
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October 2023 by Jen P.
This review is for the prepared food section of Whole Foods (versus evaluating Whole Foods as a grocery store.) I was recently in West Des Moines for work, and based on my positive experiences with Whole Foods markets around the country, decided it would be easiest upon arrival into the area to grab my dinner at Whole Foods out of the hot-bar food options. I felt that there would be variety, the food would be freshly prepared, and organic, and a good value. I arrived at this Whole Foods location around 6:30 pm on a Sunday. The food bar was not in great shape and in fact looked like it had been pretty well picked over, with most of the food trays half or less-than-half full, and most of the food looking like it had been sitting for a while. Despite that, I settled on some quinoa, some roasted veggies and some falafel patties. Food tasted OK but was not piping hot. The next night, I had initially made other plans for dinner with a co-worker, but she wasn't feeling well, so I decided to try Whole Foods again. I had higher hopes since I was getting there closer to 5 pm (thinking that maybe Sundays experience was due to the later hour?). Surprisingly, the items on offer were identical to the ones I had seen the previous night, and the food trays again were half or less-than-half full. I decided to stick with salad items this go around, which was OK, just not what I was hoping for. In other Whole Foods locations I have visited, the hot food bar is attended to throughout the evening, with trays replenished and the bar tidied up so that the experience is inviting and the variety of dishes are appetizing. I have to say I was shocked at how the food bar in this location was not well cared for. I probably will not eat from there in the future.
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October 2023 by Darci Cahail
Easy to find help when needed. Employees seem to enjoy their jobs-at least they are great at customer service at this location!
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September 2023 by Triple Crown
I never find what I need at this WF. After 4-5 visits I won't bother making the commute again. My gripes? They never have any bulk coffee beans, their hot pizza is horrendous... for some reason they load up the dough and/or sauce with sugar, produce isn't always fresh and meats are unaffordable. The rest of the store is just stocked with stuff I don't need and it's not always clean so I don't trust their store made soups, etc. I won't visit again.
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August 2023 by Maria Eguiluz
I love me a good Whole Foods. Their meat always seems fresh and in this area, it’s not the most expensive grocery shop. Hyvee and others are more expensive for certain things. ?
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August 2023 by Mike Ford
It's a tad pricey but imo well worth the price paid mostly especially being an Amazon prime member as well.Will start shopping here to see how my system handles higher quality foods thats more natural and econo friendly.The sales signs are a tad confusing at first but will get used to them after a few rounds.