Updated: I removed my previous review since US Bank has been responsive following the response to my initial Google review. With grace and understanding as to the difficulties opening up a business post Covid, I have moved from one start to four stars.
September 2021
One of the worst US bank customer service groups here. Never know anything. Always gotta get redirected. So dont go here if you might need customer service
November 2019
We've been U.S. Bank customers for over a decade, and we've used this particular branch for a few significant things (well, significant for us!) over the past couple years. Excellent customer service! This last time it was Sheldon providing guidance ---thank you Sheldon!