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July 2023
I have had great experiences with your bank and was saddened when we were notified that the West Des Moines branch was closing. I rarely go downtown or to Urbandale but was often in West DSM. I may have to look at going to another bank, which I really hate doing.
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January 2020
This is a small but full service branch next to Subway. I've only been inside once as I mostly use the drive thru. The inside was nice and the people friendly. The teller who helped me in the drive up this morning was cheerful and helpful. Overall, a very pleasant experience.
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June 2019
I have appreciated the services provided here. Starting from my home town in Burlington, Iowa! I moved from Burlington to the Des Moines area 5 yrs ago and it's been great to have that constant support.
