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December 2023 by Trevor Ishwad
Lauren was a great help in the adoption process of our new kitty. She was kind, knowledgeable, and friendly throughout the whole process.
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December 2023 by karla
I really like this Petco, every employee I have asked for help has been nothing but friendly and helped me in a quick manner.
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November 2023 by L Amick
Outside storefront is clean and well presented. Store interior has a distinct odor from pet accidents not being well sanitized and/or cleaned immediately. Aisles are overcrowded and tough to fit down with one person, let alone a cart and/or heeling dog.
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October 2023 by Crazy Honda Chris
Called around looking for a particular colored ferret for the wife. Found a beautiful female ferret with a white head and arrow pattern on her head. I just knew that everyone would fall in love with her. Was worth the trip, the family was happy, and the other seven ferrets were "excited" for another baby to train and play with. We had many ferrets in the past and on our second business (group of ferrets called a business).
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October 2023 by Ambrose Robello
Isles are small and cramped together, hard to maneuver around...out of stock on a lot of cat items. Not very organized either. Cashiers not very personable or attentive to customers.
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September 2023 by Nicole Kinkade
We ran out of our dogs food unexpectedly. We went to a pet store nearby thinking we could pick it up late after work, but they didn’t have it. We called in a panic and the young man working offered to stay 15 mins past close to help us out. He was incredibly kind and friendly and Petco is lucky to have him as an employee!!!
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September 2023 by Deena Anderson
The young man that helped me find my dog pee pads was awesome!!!
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August 2023 by Enesa Mujic
I got a fish, it died a couple days after, no one told me I needed to keep a receipt for the 30 day guarantee but thankfully we were still able to get it, although when we came in the girl at the desk was rolling her eyes and was trying to make us feel bad for her having to do her job. I wish I got her name I can only describe what she looks. The other guy that dealt
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July 2023 by Amanda Michael
I love how I am welcomed everytime I go into store
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July 2023 by Pennie Darr
Our Pom-a-poo is geriatric and “opinionated.” The groomer listened to our cautions about is attitude and collapsing trachea and was still able to get him groomed well (and he was happy when we picked up). She did a very good job!
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July 2023 by maril smith
Found a sale on some dog clothes I had had my eye on and some human-grade food portioned in very small containers for small breeds. (Most canned/wet foods go bad in the fridge before my teacup finishes them.)
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June 2023 by Brian “Woody” Woodyard
Went to grab a bag of dog food for my dogs when I was in the West Des Moines area. It was about 12 minutes before the posted closing time and would’ve taken all of 3 minutes for the transaction.The doors were locked, I saw someone inside that practically ran away when they saw me park, I called and nobody answered.Do better.
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June 2023 by Thread Chemistry T-shirt & Print Co.
Petrol is alright. The 1 thing they have going for them is their staff. They have a wide variety of meals and treats for any animal lover to give their pet. However, the 1 reason I gave it a 1 star is bc it always STINKS in their stores. I understand animals but cmon. Buy an air freshener for cripe sake. Haha
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May 2023 by Holly Rice
Went in for overpriced milk replacer and when I was checking out she asked if I wanted a bag because there was a 10 cent charge for a bag ! I won't be going back. It will be petsmart or Amazon. It's not the 10cents it's the principle.
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May 2023 by Justin Barrett
People order delivery from this place from like 20 plus miles away and think they shouldn't tip. Here's a hint, delivery drivers do not work for hourly wages and the fees that companies pay us don't even cover gas. If you're going to order you need to provide a minimum of a $5 tip! Otherwise go get it yourself!
