8:30AM - 4:30PM
270 S 68th St, West Des Moines
Banks
“I reached out to Mady Arndt with some questions on our existing construction loan and she was extremely helpful. Her responses were quick and she answered every one of my questions, ultimately helping us to make the decision to refinance with her. Mady has helped you alleviate our concerns and made the process smooth.”
“Every encounter I’ve had with Financial Plus, in person or on the phone, has been cordial, helpful, and trustworthy of my finances. And the people, especially Allison, are always friendly and quick to take care of my needs when I come in!”
“I have had nothing but good experiences here. I was able to get a checking and savings account with ease and even got a loan when really needed it. It's a great bank and most of the ppl there know who I am and have my account pulled up as soon as I walk in.”
“Fantastic bank!!!! It's the people that work there that makes it great.....AND the dog treats for our furry friends. Thank you for your support and compassion.”
“"What is this pig business and why would I want to deposit money with them?" SmartyPig is what happens when a savings account meets Web 2.0. SP itself is a financial company but not a bank. Funds in an SP account are actually deposited into an FDIC-insured account with the bank BBVA Compass. You can think of SP like a financial management website that provides a wrapper around a savings account. The purpose of the site is to motivate people to save money by creating financial "goals". A "goal" is defined as something being saved up for (like a car, down payment on a house, bills, vacation, etc). SP will keep track of how close you are to reaching your goal (the money you've deposited relative to the total goal amount). "You still haven't told me why I should care about SmartyPig." Well aside from being a motivator for people who are bad at saving, SP also offers one of the highest non-promotional yields for a savings account. The current rate is 1% APY, better than anything you'll find at BankRate.com. That's because SP really does encourage people to save rather than spend right away, so their rates are somewhere between short term savings and long term CD's. And when it comes to redemption, SP allows all or part of your money to be cashed out as a retailer gift card with a good number of options available ( and SP will actually give you a cash boost (i.e. free money). Some of the cash boosts are: Amazon - 3% Banana Republic - 10% Gap - 10% Kohl's - 5% Macy's - 11% Old Navy - 5% Sears - 4% So if you redeem $100 as an Amazon gift card, SP will give you a free $3. This is a no-brainer awesome deal. "Ok that sounds cool, but surely this site has some drawbacks." Yes, but not many. The drawbacks are mostly centered around SP being cumbersome to use as a real savings account: * Deposits/withdrawals take 2 ACH days to process, compared to 1 day for a real savings account * Deposits are frozen for a few days, during which they can't be immediately withdrawn * Money is withdrawn by closing a goal. The entire amount in the goal is withdrawn; partial withdrawals are not possible (but the way around this is to create a second goal, move some money from the first goal to the second, then close the first goal) "I see. So is SmartyPig right for me?" That depends on your financial goals. Granted, even a "high-yield" savings account isn't a great way to make money. But a small amount of liquid savings is always good to have, and SP's high interest rate makes them attractive. So if SP's slightly cumbersome deposit/withdrawal process doesn't scare you away, or if you want a gift card that they offer a cash boost for, then SP just may be worth looking into.”
8AM - 5PM
4201 Westown Pkwy #318, West Des Moines
Banks
“5 Star Emily I feel impressed with the wonderful work well done, I was told every achievement begins with a decision to try, but I got convinced by the right person of which I gave in a try of $1000 investment and I got a profit of $13,200 in seven days. Thank you Mrs Emily Alison for the kind of smile you put on my face. For those who are also interest in making geniune money she is a forex Guru and the right expert trader you can contact her on Email: [email protected]”
9AM - 5PM
4320 Westown Pkwy #100, West Des Moines
Banks
“I have had great experiences with your bank and was saddened when we were notified that the West Des Moines branch was closing. I rarely go downtown or to Urbandale but was often in West DSM. I may have to look at going to another bank, which I really hate doing.”
8:30AM - 5:30PM
3601 EP True Pkwy, West Des Moines
Banks
“Had to change banks on two of my accounts. The other national bank was much too difficult. Contacted the E P True Branch Manager, Cris, who was very pleasant and helpful. Even though the regulations banks have to operate under, makes it quite a process to get set up, Cris made it work out very well. Banks, today, have so many rules and regulations imposed on them by state and federal agencies, it seems they are merely an extension of the government bureaucracy. It is important that the local banker presents a friendly and positive demeanor. Cris excels at that challenge and was successful in keeping me as a customer.”
8:30AM - 5:30PM
5070 Mills Civic Pkwy, West Des Moines
Banks
“This is a wonderful bank! I’ve been working with Logan at the West Des Moines location in relation to my grandpa’s account who lives in Cherokee, IA and goes to that location. My grandma passed away in early October which was the trigger to me needing to be added onto the account as POA to assist my grandpa with finances. Logan has been fantastic since day one and I’m so grateful for his assistance and kindness throughout the process.”
“We were hacked via PayPal to the tune of 1999.00 twice in two days. The customer service rep (I am so sorry I can’t remember her name) was fantastic! When the second hack came today, they were all over it! We’ve been very happy with Northwest Bank before this but now, we are beyond happy with their service. There’s not enough room to explain how great their customer service is. I was so scared waking up to the first fraud PayPal payment and when it happened again I knew she was already on it and she was. Thank you so much Northwest! You have amazing customer service representatives.”
9AM - 5PM
9325 Bishop Dr #120, West Des Moines
Banks
“Shannon did a fantastic job finding the best mortgage loan for us. Listened to all of our questions. We had no problems or hiccups. Plan on using her services again.”
“Absolute best banking hours in town; open 7 days a week 9-5 M-F & 9-1 Saturday and Sunday :) They do all the normal banking stuff, deposits, auto loans, mortgages, and also business financing, insurance, and investments!”
Open 24 hours
225 50th St, West Des Moines
Banks
“I can't say enough good things about branch manager Leah Reynolds. I had some issues with my elderly parent's account and she has gone above and beyond to help us. She responds quickly and cheerfully.”
“Shout out to John Moore (Mortgage Specialist)!!!! Thank you for your patience with the gazillion questions I had. I was calling for information on what I need to do to get a loan for a custom build dream house. He was extremely knowledgeable, super direct, helpful with every suggestions possible to achieve my goal and not once did I feel rushed or pressured. Thank you so much for your time yesterday, you are greatly appreciated sir!!!! **Highly recommended!!!!!!!!!!** I also bank here and every single experience I've had the past few years have been phenomenal as well. Thank you for all your hard work, friendliness, and promptness.”
8:30AM - 4PM
7300 Lake Dr, West Des Moines
Banks
“My mom has been going to this bank for many years. I recently assisted my mom to organize some accounts. We met with one of the bankers at the West Des Moines branch: Cameron Arvidson. I was impressed with the way Cameron helped use organize mom's accounts so that everything is set up better:)”
“Bonnie was absolutely amazing to work with! My husband, and I were buying our first house, and Bonnie made the process so easy for us. Her heart for helping others is so genuine, and we were so grateful to have her as our lending agent! Thank you so much for everything!”
11AM - 5PM
2051 Westown Pkwy, West Des Moines
Banks
“Lindsay Gaumer is one of the most efficient and reliable bankers we have ever met. We cannot imagine banking without her. She is always professional and will work hard to help you from the beginning and see it through to the end. So grateful FCCCU has her.”
8AM - 5PM
125 Grand Ave, West Des Moines
Banks
“My family used West Bank as our primary bank for years and my mother continues to be a good customer four them to have. Since I personally don't have an account with them and haven't in many years I won't make any judgement other than how.they ready my Mom and what she has to say about their services and employees. And she raves about them.”
“They are very professional and helpful. I go to the bank everyday relating to my business, every teller is very nice and most importantly nice to my dog and give him treats. I highly recommend this location and bank.”
8AM - 5PM
1255 Jordan Creek Pkwy, West Des Moines
Banks
“Friendly staff that knew me by name the day I started accounts with them. If you're looking for a bank with a small town feel that can actually get stuff done for you this is the one. Its 30 minutes from my house but worth it for us too have the working relationship we built with these folks so quickly.”
9:00 AM - 5:00 PM
3738 Westown Pkwy, West Des Moines
Banks
“They went out of their way to help me get ahold of what I needed to sell my car EVEN THOUGH I AM NOT A USBANK CUSTOMER (it was auto loan related). Emily Leonard was kind, helpful and diligent. I would consider doing my banking with them in the future.”
Open 24 hours
3738 Westown Pkwy, West Des Moines
Banks
“They went out of their way to help me get ahold of what I needed to sell my car EVEN THOUGH I AM NOT A USBANK CUSTOMER (it was auto loan related). Emily Leonard was kind, helpful and diligent. I would consider doing my banking with them in the future.”
“This place deserves 5 stars. Went in for some cash and asked for help with a transaction on my card I didn't recognize. I was taken care of in less then 10 minutes. My normal branch in Texas manager told me they didn't have time and I needed to do it on my own.”
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“My elderly Mom and i were there yesterday conducting business. A nice young woman greeted us upon arrival, and she ended up being the person we dealt with named Amy Ganoe. Coincidentally she also helped a friend that referred us to this bank. She was absolutely wonderful to work with, very polite, upbeat and patient. I would gladly refer her to any of my family and friends.”