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July 2024 by jared wittrock
Ryan West was the kind of salesman who prided himself on going the extra mile. So, when he offered to bring flooring samples directly to our house, we readily agreed. He arrived in his signature rusty Jeep, which looked as though it had seen better days but had somehow managed to survive them all.
Ryan stepped out, beaming, with a large case of samples in hand. As he walked up our driveway, he hit an uneven patch of pavement and stumbled. In a desperate attempt to regain his balance, he flailed and tumbled backward, crashing into his Jeep. The sound of his collision was followed by a series of unsettling creaks and groans from the old vehicle.
Ryan scrambled to his feet, brushing himself off with an embarrassed laugh. "I’m okay!" he announced, trying to downplay the mishap. He turned to check on his Jeep, only to find that it was now leaning precariously to one side, its front bumper almost touching the ground. A thick wisp of smoke began to curl up from the engine.
"Uh-oh," Ryan muttered, more to himself than to us. He tried turning the ignition, but the Jeep only sputtered weakly before falling silent. The engine had finally given up the ghost.
Despite the mechanical disaster, Ryan maintained his composure. He opened his case and laid out the flooring samples with the same enthusiasm as if nothing had happened. We couldn't help but admire his dedication and his ability to focus on the task at hand, even as his vehicle seemed to disintegrate behind him.
After we'd made our selection, Ryan called for a tow truck, handling the situation with remarkable poise. As the tow truck hauled away what was left of his Jeep, he turned to us with a smile. "Well, at least your new floors will look great," he said with a wink.
Ryan's day had taken an unexpected turn, but his unflappable attitude left a lasting impression. It wasn’t just the quality of the flooring samples that convinced us to buy—it was Ryan’s unwavering commitment and good humor in the face of adversity.
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April 2024 by Brian Havermann
Great selection and wholesale pricing on all flooring???…and really friendly helpful staff.
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March 2023 by Lauren Hasselbusch
Prosource has a great selection of materials! As a designer I love being able to have a one stop shop when it comes to picking out materials. The staff is always super helpful & knowledgeable; Russell is great to work with! Highly recommend.
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March 2023 by Julieta Linhart
As a designer I love being able to search through the multitude of samples provided at ProSource. I've also used their products on my personal home and am obsessed with the finished look. Their staff is also very courteous and helpful. Highly recommend!!
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March 2023 by Heather Phillips
Ryan West is great to work with! I highly recommend this place! Let them know I referred you and get a discount! :)
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March 2022 by Mandi Parker
After water damage ruined the carpet in our basement, Shelly provided the best customer service we could ask for. She was understanding, informative and extremely responsive. We are very happy with the carpet she helped us pick out. We would recommend Shelly at ProSource to all our friends and family!
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March 2022 by Mary Ann Bendon
My experience with ProSource of Des Moines was wonderful! They provide an excellent selection of product(s) and fantastic customer service before, during and after your project is complete! The two pillars for good customer relations. Definitely check them out!
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March 2022 by Boot Face
Great staff. Helped us out on pricing for flooring. Gave us multiple options.
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March 2022 by Melissa Kyler
Shelly was awesome throughout my backsplash selection. Made the process smooth and fun!
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August 2021 by Hiedi Henry Scoles
Ryan was great to work with in the showroom! He listened to what we were envisioning and was able to pull samples that matched almost exactly to what We were looking for. He made our process so easy and provided us with great information and input as we worked to pull our rooms together. I went into the showroom a little worried i wouldn’t be able to make decisions and left with all of our flooring for the house plus our shower tiling also! What a huge relief that was and Ryan did a great job navigating us through the process!
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March 2021 by Matthew Frideres
Nice one stop supplier for tile, carpet , kitchen cabinets makes it easy to design a living space
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March 2021 by Tina Flatt
Best choice of flooring!! So much to choose from!!
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March 2021 by Dave Stefani
Great people that really know whatTheir doing.They put the Pro in Pro Source!!
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February 2021 by Heather Phillips
Great place for flooring!
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March 2020 by Scott Sweers
The folks at ProSource were fantastic to work with from beginning to end. We ended a floor roughly 1/3 or a tile short (12"x24" tiles) and I called them to see if I could purchase the sample they had on hand. The lady went and found it, and kept it for me. When I showed up, it was given to me for free and they would not let me pay for it. What customer service. I will be back and I will tell everyone I know how wonderful they are. Thank you ProSource!
