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November 2023 by Randy Vine
Great experience maci my sales person was extremely nice and very helpful with any questions no pressure with any part of buying the truck. The F&I person was also very nice with no pressure to buy anything i did not want.
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October 2023 by Dane Serafini
I just recently purchased a 2023 GMC AT4X from Vaughn and it was by far the easiest and pleasant experience I have had with a dealership. I live in Carter Lake, IA and Jamie & Jordan over there were able to get my deal done quick and fast. When I showed up on lot, Jeff took great care of me and I was in and out in less than an hour. They were organized and prepared.I will definitely recommend my friends and family to them. Their pricing is very hard to beat and anything locally wasn't even close. Well worth the 225 miles there and back.Thanks again for the great experience Jamie, Jordan, and Jeff!
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October 2023 by Larry Turner
Well I went there to trade in my truck. From the moment I walked in the only person that seemed friendly was the lady that greeted us. They didn't like the fact that my girlfriend and myself have mechanical knowledge. And they didn't seems to like the fact that I know exactly how much my truck was worth even with its issues and the condition it is in. They seemed like they just didn't want to work with me because I was firm on what I wanted and towards the end kinda seemed like all they were trying to do was irritate me and get me to leave. I won't recommend this place to anyone and I won't ever be back.
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October 2023 by Clint Marshall
My vehicle of interest was up front and ready for test drive. Connor (sales) was pleasant and efficient. Finance was fast and comfortable. Approximately 2 hrs from arrival to driving off in new Traverse.
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October 2023 by Terri Park
Jamie Larue was a very friendly very informative salesperson. He walked me through all my technology struggles and I really appreciated his follow up call. All salespeople could learn from Jamie. He acted like he cared about what my needs was and not just selling a car
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October 2023 by rick bruce
Bought the Camaro from 1300 miles away. Haley and Sierra got everything started. Great to deal with. Every question was answered. My salesman Jamie did an awesome job. He even took my calls on his day off. Alex took care of all my financial dealings. Easy to deal with. Highly recommended! I can not wait to drive a convertible!
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October 2023 by Russ Mason
We were out of state purchasers, and they gave us their rock-bottom price right out of the gate. We had two trade-ins that should’ve brought a little bit more money into the equation, but they were steadfast on their offer. It was still fair, but could’ve been a little bit better. according to Kelley blue books fair evaluation for trade-in. our salesman, Jeff, Shipley, and finance manager. Jared were so pleasant to deal with. Everything number wise was exactly as depicted right up to the time. We got there and signed everything and we’re on our way with our new vehicle.
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October 2023 by Alisha Blackman
I did not get a sticker that says when I need to return for a oil change. My report stated my tires were rotated and the air was adjusted and my sensors came on saying I had way to much air in the tires so they were not adjusted to 35 like the paper said. I feel like the job was rushed
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September 2023 by Rosemary Vandello
The loud rattle was found and has not.returned.
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September 2023 by Kristin Bakke
Helpful and friendly service from all staff.
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September 2023 by Dee Evans
Problem with cruise control on my 2023 Buick. They were unable to fix in a timely manner so I left the car there and went home. I live 50 miles away. They delivered my car to my home the next day!
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September 2023 by Steven Kerber
The service department worked very carefully to check out a fuel guage problem.
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September 2023 by Christina Yearns
Would not recommend your dealership to anyone
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September 2023 by Kimberly Langfitt
The service was great. Bob Teno and Chris Utterback were wonderful to work with. Chris wallows me through what all my new vehicle did.Vaughn’s is the only dealership we will ever deal with.Vaughn’s is a great dealership and close to home with friendly small town service.Thank you !
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August 2023 by Ted N.
Drove round trip six hours to see a Toyota Tundra, quoted one price for my trade in. Upon arrival discovered the truck didn't have nearly the features advertised and then trade-in price cut in half. Pointed out the issues with their false advertisement of the vehicle, simple things like Apple Car Play, but they defended themselves that it wasn't there doing. I called a week later to "encourage" them to advertise the right truck, ignored. Now, four weeks later, they reach out offering the same truck with the same false advertisement. Did zero to reimburse me for time/effort to come see a falsely advertised vehicle. Won't ever go to VAUGHN again.
